University of Pennsylvania Press
Sweden at the Edge
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Edited by:
About this book
This book is based on a five-year study of Swedish companies (including those based in the U.S.), public agencies, and national leaders. Michael Maccoby's own contributions provide an in-depth look at the sociotechnical breakthroughs in Sweden, including the first attempt to change the traditional assembly line so that workers would not be treated as a part of the machine. He and his collaborators then trace the development as it was further enhanced at the Uddevalla operation, where self-managed worker teams put together entire cars and are responsible for quality and other management functions. They also examine the Volvo Truck corporation, its successful re-organization of White Motors in the competitive U.S. market, and the development of the Volvo General Motors Heavy Truck Corporation.
Sweden at the Edge is an inspiring account of the innovative approach taken by a unified country's ambition to provide employment and to improve working conditions for all its citizens. The authors devote equal time to the problems of executives and middle management, and point to the success of the SAS operation, which, under the direction of Jan Carlzon has become the world model for service management.
This book will find a welcome audience in scholars and students of multinational corporations and management.
Author / Editor information
Topics
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Frontmatter
I -
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Contents
V -
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Preface
VII -
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Introductions Why American Management Should Be Interested In Sweden
1 - Part I: Challenge And Response
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1. Sweden’s Industrial Transition
19 -
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2. Business And Union Leaders Respond
37 -
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3. Transforming The Public Sector
47 -
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4. Small Business In Sweden: A Growth In Two Directions
57 - Part II: Organizational Transformation
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5. Scandinavian Airlines System (SAS): Strategic Reorientation And Social Change
77 -
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6. Production Philosophy At Volvo
109 -
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7. Volvo Components: From Sweatshop To Playground
121 -
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8. The Swedish Labor Unions
145 -
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9. Beyond Negotiation: Leadership For Change
165 - Part III: Sweden In America
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10. Swedish Direct Investment In The United States
183 -
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11. Managing International Business: A Swedish Model
201 -
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12. Volvo Truck Corporation
221 -
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13. Ericsson Telecom
247 -
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14. Gustavsberg
279 - Part IV: Conclusion
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15. Lessons For Swedish Managers
289 -
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16. Lessons For American Managers
297 -
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Index
303 -
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Contributors
315 -
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Backmatter
317