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Chapters in this book
- Frontmatter i
- CONTENTS v
- Introduction: Surveillance Under Capitalism 1
- Chapter 1. Enslaved Watchmen: Surveillance and Sousveillance in Jamaica and the British Atlantic World 27
- Chapter 2. The Information Bazaar: Mail- Order Magazines and the Gilded Age Trade in Consumer Data 46
- Chapter 3. The Case of the Competing Pinkertons: Managing Reputation Through the Paperwork and Bureaucracy of Surveillance 65
- Chapter 4. Mystery Shoppers and Self- Monitors: Managing Emotional Labor to Improve the Corporate Image 84
- Chapter 5. The Watchful Gaze Behind the Welcoming Smile: Surveilling the Guest in American Hotels in the Interwar Period 97
- Chapter 6. Seeing Straight: Policing Sexualities in 1930s Manhattan Nightclubs 118
- Chapter 7. High Priority: Business’s War on Drugs and the Expansion of Surveillance in the United States 138
- Chapter 8. Why Did Uptown Go Down in Flames? Uptown Cigarettes and the Targeted Marketing Crisis 160
- Chapter 9. Surveillance Capitalism Online: Cookies, Notice and Choice, and Web Privacy 183
- Afterword 203
- NOTES 211
- CONTRIBUTORS 257
- INDEX 261
- ACKNOWLEDGMENTS 267
Chapters in this book
- Frontmatter i
- CONTENTS v
- Introduction: Surveillance Under Capitalism 1
- Chapter 1. Enslaved Watchmen: Surveillance and Sousveillance in Jamaica and the British Atlantic World 27
- Chapter 2. The Information Bazaar: Mail- Order Magazines and the Gilded Age Trade in Consumer Data 46
- Chapter 3. The Case of the Competing Pinkertons: Managing Reputation Through the Paperwork and Bureaucracy of Surveillance 65
- Chapter 4. Mystery Shoppers and Self- Monitors: Managing Emotional Labor to Improve the Corporate Image 84
- Chapter 5. The Watchful Gaze Behind the Welcoming Smile: Surveilling the Guest in American Hotels in the Interwar Period 97
- Chapter 6. Seeing Straight: Policing Sexualities in 1930s Manhattan Nightclubs 118
- Chapter 7. High Priority: Business’s War on Drugs and the Expansion of Surveillance in the United States 138
- Chapter 8. Why Did Uptown Go Down in Flames? Uptown Cigarettes and the Targeted Marketing Crisis 160
- Chapter 9. Surveillance Capitalism Online: Cookies, Notice and Choice, and Web Privacy 183
- Afterword 203
- NOTES 211
- CONTRIBUTORS 257
- INDEX 261
- ACKNOWLEDGMENTS 267