7. Was Quality Affected?

Chapters in this book

1. Frontmatter i
2. Contents vii
3. Foreword ix
4. Acknowledgments xv
5. Introduction 1
6. 1. A Troubled Hospital 19
7. 2. No Working Model for Nursing Practice 43
8. 3. Dismantling Nursing 76
9. 4. Power Contests and Other Obstacles to Providing Patient Care 98
10. 5. Doctor-Nurse Relationships 116
11. 6. Not Enough Staff 137
12. 7. Was Quality Affected? 160
13. Conclusion 175
14. Appendix. Studying Change at BIDMC 193
15. References 199
16. Index 207