5. The Other Side of the Desk

Chapters in this book

1. Frontmatter i
2. Contents v
3. Acknowledgments vii
4. Prologue xi
5. Introduction: Questioning the Success of Welfare Reform 1
6. 1. History and Political Economy of Welfare in the United States and Oregon 19
7. 2. Velvet Gloves, Iron Fists, and Rose-Colored Glasses 32
8. 3. Doing the Work of Welfare 64
9. 4. Negotiating Neoliberal Ideology and “On the Ground” Reality in Welfare Work 84
10. 5. The Other Side of the Desk 111
11. 6. Life After Welfare 144
12. Conclusion: Reforming Welfare “Reform” 178
13. Appendix: Situating Ourselves 205
14. Notes 209
15. Bibliography 219
16. Index 233