CHAPTER 4. Misunderstandings in Administrative Decisions

Chapters in this book

1. Frontmatter i
2. Foreword vii
3. Preface xiii
4. Acknowledgments xvii
5. Contents xxi
6. Section I. PROBLEM AND SETTING
7. CHAPTER 1. Nature of the Problem 3
8. CHAPTER 2. Setting and Organization of the Research 19
9. Section II. INTERRELATIONS IN THE HOSPITAL Daily Observations at Various Levels
10. CHAPTER 3. Influence of the Hospital on the Doctor-Patient Relationship 31
11. CHAPTER 4. Misunderstandings in Administrative Decisions 68
12. CHAPTER 5. Occurrence of Collective Disturbances 87
13. Section III. PERCEPTIONS OF THE HOSPITAL Use of the Picture Interview
14. CHAPTER 6. Development of the Picture Interview 131
15. CHAPTER 7. Patterning of Attitudes among Staff and Patients 148
16. CHAPTER 8. The Hospital in General 162
17. CHAPTER 9. Therapy, Administration, and Human Relations 188
18. Section IV. ADMINISTRATION IN THE HOSPITAL A Small Group Analysis
19. CHAPTER 10. Status and Role in Group Interaction 231
20. CHAPTER 11. The Content of Communication 266
21. CHAPTER 12. Indexes of Process 304
22. Section V. IMPLICATIONS
23. CHAPTER 13. Conclusions from the Hospital Study 317
24. CHAPTER 14. The Possibility of a Clinical Anthropology 345
25. References 379
26. Index 393