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Frontmatter

Walter Gellhorn

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When Americans Complain

This chapter is in the book When Americans Complain

Chapters in this book

Frontmatter i
Preface vii
CONTENTS ix
Introduction 1
CHAPTER I. Confining Public Administration Without Crippling It 3
CHAPTER II. Watchmen in Washington 57
CHAPTER III. State and Local Governments 131
CHAPTER IV. Ombudsmen in America? 212
Index 233

https://doi.org/10.4159/harvard.9780674491694.fm

Chapters in this book

Frontmatter i
Preface vii
CONTENTS ix
Introduction 1
CHAPTER I. Confining Public Administration Without Crippling It 3
CHAPTER II. Watchmen in Washington 57
CHAPTER III. State and Local Governments 131
CHAPTER IV. Ombudsmen in America? 212
Index 233

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