This book provides practical advice for faculty who supervise PhD and master’s students about how to proactively manage the most common conflicts that arise in graduate studies.

Heather McGhee Peggs is a lawyer and former manager of the Graduate Conflict Resolution Centre at the University of Toronto.

"Supervising Conflict is a practical, accessible, and helpful resource for faculty to understand, prevent, and respond to conflict within the post-secondary environment. Utilizing actual cases of faculty and staff experiencing challenging situations, Heather McGhee Peggs has developed tools and tips that faculty can access easily and effectively. The topic of conflict in graduate student education is not only timely, but also timeless! Talking about it, understanding it, exploring and challenging the ways we have dealt with it, are absolutely necessary."

Tom A. Kosakowski, University Ombuds, University of Southern California, and publisher of The Ombuds Blog:

"Providing conflict management guidance for anyone who works with graduate students, Supervising Conflict captures the wide range of situations that confront university ombuds. With a comprehensive and practical approach, the book organizes and presents varied insights, guidance, and advice that ombuds share with their visitors. The unique inclusion of activities, such as worksheets, skits, and surveys, no doubt will be useful for many readers."

Remonia Stoddart-Morrison, Graduate Ombudsperson, University of Alberta:

"Supervising Conflict aims to assist graduate students and supervisors navigating various conflicts that may occur in their relationships. The strategies put forward incorporate the many complexities graduate students face – such as power dynamics, experience, and identity – and provide insight to supervisors on handling these situations. The issues are presented holistically, showing the conflict from both sides and offering practical strategies, reflections, and actionable steps that can be taken toward resolution."