Impacts of User Interface Complexity on User Acceptance and Performance in Safety-Critical Systems
-
Erman Coskun
and Martha Grabowski
The importance of the user interface increases particularly in safety-critical or mission-critical systems where the user has time limitations within which to make correct, accurate, and timely decisions. User interfaces for these type of systems should be well-designed, easy to understand and easy to use in order to be accepted by expert users and to support the users decision making under pressure. Otherwise emergencies such as mishaps or accidents may occur and consequences of accidents may include loss of human life, large financial losses, and environmental damage. In this research, we study user interface complexity and the impacts of this complexity on users acceptance of that system as well as other impacts on user performance in safety-critical environments. We use the measurements and experiments with the Navigation and Piloting Expert System (NPES) and its operators to quantify our research and report details of metrics, measurements, experiment, findings, and conclusions.
©2011 Walter de Gruyter GmbH & Co. KG, Berlin/Boston
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Articles in the same Issue
- Special Article
- When Stakeholders Perceive Threats and Risks Differently: the Use of Group Support Systems to Develop a Common Understanding and a Shared Response
- Believe in the Model: Mishandle the Emergency
- Impacts of User Interface Complexity on User Acceptance and Performance in Safety-Critical Systems
- Performance Information Systems for Emergency Response: Field Examination and Simulation of End-To-End Rural Response Systems
- Research Article
- The Cycle of Preparedness: Establishing a Framework to Prepare for Terrorist Threats
- Realtime Testing of a Regional Poison Information Center's Disaster Plan
- Communication/News
- Modernizing Homeland Defense and Security
- Alert Status Red: Awareness, Knowledge and Reaction to the Threat Advisory System
- Related Research Article
- Integrating Disaster Reduction Into Development
- Book Review
- World of Risk: A New Approach to Global Strategy and Leadership
- Homeland Security: A Documentary History
- Book Review: A Dangerous Place: California's Unsettling Fate
- Letter to the Editor
- Preface to the Special Edition of JHSEM