Home Effects of Sales on Brand Loyalty
Article
Licensed
Unlicensed Requires Authentication

Effects of Sales on Brand Loyalty

  • Rui Huang , Jeffrey M Perloff and Sofia B Villas-Boas
Published/Copyright: July 11, 2006

Although many theoretical industrial organization models are based on the existence of a critical mass of exogenously “brand loyal” consumers, we find little empirical evidence supporting these assumptions in the orange juice retail market. There are very few loyal consumers. More importantly, the frequency with which stores conduct sales affects the share of loyal types so that loyalty is endogenous rather than exogenous. Households’ demographics have statistically significant but economically minor effects on switching behavior. Switching across frozen and refrigerated states is very common, leading to more complicated substitution patterns and less loyalty than one observes looking at each state separately.

Keywords: sales; loyalty
Published Online: 2006-7-11

©2011 Walter de Gruyter GmbH & Co. KG, Berlin/Boston

Downloaded on 22.11.2025 from https://www.degruyterbrill.com/document/doi/10.2202/1542-0485.1131/html
Scroll to top button