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3. The Business Plan
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Geoffrey Samuelsson-Brown
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Chapters in this book
- Frontmatter i
- Contents v
- List of Figures viii
- Foreword ix
- Dedication x
- Preface xi
- 1. Introduction 1
- 2. Organisational Development 10
- 3. The Business Plan 27
- 4. An Introduction to Quality Management 42
- 5. Quality Procedures 66
- 6. Work Instructions 93
- 7. Managing Human Resources 100
- 8. Customer Relations 120
- 9. Your Exit Strategy 127
- 10. References 131
- 11. Reading List 135
- 12. Appendices 136
- Index 159
Chapters in this book
- Frontmatter i
- Contents v
- List of Figures viii
- Foreword ix
- Dedication x
- Preface xi
- 1. Introduction 1
- 2. Organisational Development 10
- 3. The Business Plan 27
- 4. An Introduction to Quality Management 42
- 5. Quality Procedures 66
- 6. Work Instructions 93
- 7. Managing Human Resources 100
- 8. Customer Relations 120
- 9. Your Exit Strategy 127
- 10. References 131
- 11. Reading List 135
- 12. Appendices 136
- Index 159
