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1. Introduction

  • Geoffrey Samuelsson-Brown
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Managing Translation Services
This chapter is in the book Managing Translation Services
©Channel View Publications Ltd, Bristol/Blue Ridge Summit

©Channel View Publications Ltd, Bristol/Blue Ridge Summit

Chapters in this book

  1. Frontmatter i
  2. Contents v
  3. List of Figures viii
  4. Foreword ix
  5. Dedication x
  6. Preface xi
  7. 1. Introduction 1
  8. 2. Organisational Development 10
  9. 3. The Business Plan 27
  10. 4. An Introduction to Quality Management 42
  11. 5. Quality Procedures 66
  12. 6. Work Instructions 93
  13. 7. Managing Human Resources 100
  14. 8. Customer Relations 120
  15. 9. Your Exit Strategy 127
  16. 10. References 131
  17. 11. Reading List 135
  18. 12. Appendices 136
  19. Index 159
https://doi.org/10.21832/9781853599156-005

Chapters in this book

  1. Frontmatter i
  2. Contents v
  3. List of Figures viii
  4. Foreword ix
  5. Dedication x
  6. Preface xi
  7. 1. Introduction 1
  8. 2. Organisational Development 10
  9. 3. The Business Plan 27
  10. 4. An Introduction to Quality Management 42
  11. 5. Quality Procedures 66
  12. 6. Work Instructions 93
  13. 7. Managing Human Resources 100
  14. 8. Customer Relations 120
  15. 9. Your Exit Strategy 127
  16. 10. References 131
  17. 11. Reading List 135
  18. 12. Appendices 136
  19. Index 159
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