Abstract
This article examines risk communication and perception differences via social media in the context of crisis management. Based on data from the Shifang Protest, this study constructed a relational matrix identifying how critical actors facilitated risk communication and interactions. In addition, the article identified measures of network structure and risk perception differences with Social Network Analysis (i.e. density, centralization, structure holes and subgroups) using UCINET software program along visual structures with NetDraw. Key findings of this study include: a) ranked actors controlled most of the information resources and threat diffusion; b) the level of interaction between government users and others users is extremely low; and c) divergence occurred between personal (informal) and official (formal) nodes in the context of risk perception.
Acknowledgements
The research was sponsored by the National Social Science Fund of China (No. 16BZZ052). An early version of the paper was presented in 2016 Annual Conference of American Association for Public Administration in Seattle, Washington, USA.
Appendix
The Pseudonyms and Introductions of All Actors.
Pseudonyms | Introductions |
---|---|
A1 | The official news account of the government of China |
A2 | The official news account of NetEase |
A3 | The official news account of Sina |
A4 | A daily Chinese newspaper account focusing on international issues |
A5 | The official news account of Tencent |
A6 | The official news account of Phoenix Satellite Television |
A7 | The official account of Shifang city |
A8 | The official magazine account with a focus on public affairs and business |
A9 | The official account of China News Service |
A10 | The official account of a newspapers |
A11 | The official account of a newspaper known for its investigative reporting |
A12 | The official news account of Sichuan province |
A13 | An economic news account |
A14 | A news account with a focus on daily life |
A15 | The news account of Beijing city |
A16 | The official account of Tudou Video |
A17 | The official account of Ku6 Video |
A18 | The official account of Tencent Video |
A19 | The official account of Youku Video |
A20 | The official account of ifeng Video |
A21 | The official account of Qiangguo forum |
A22 | The official account of Sohu Video |
A23 | The official account of Kaidi forum |
A24 | The official account of Maopu forum |
A25 | The official account of Tianya forum |
A26 | The official account of Tangdou Video |
A27 | The official account of a social networking service |
A28 | The official account of Financial Times |
A29 | A writer and social critic |
A30 | A writer and popular blogger |
A31 | The official account of Shifang city with a focus on daily life |
A32 | An ordinary citizen |
A33 | An ordinary citizen |
A34 | A professor of public administration |
A35 | An ordinary citizen |
A36 | An ordinary citizen |
A37 | An ordinary citizen |
A38 | The official news account of Weibo |
A39 | An ordinary citizen |
A40 | A writer and social critic |
A41 | An ordinary citizen |
A42 | An ordinary citizen |
A43 | A science writer |
A44 | A science writer |
A45 | A professor of political science and law |
A46 | An ordinary citizen |
A47 | A journalist and editor |
A48 | An ordinary citizen |
A49 | A television journalist and news editor |
A50 | An ordinary citizen |
A51 | A commentator |
A52 | An ordinary citizen |
A53 | A scholar who researches rural development |
A54 | An ordinary citizen |
A55 | An ordinary citizen |
A56 | An ordinary citizen |
A57 | An entrepreneur and investor |
A58 | An ordinary citizen |
A59 | A lawyer |
A60 | An ordinary citizen |
A61 | An ordinary citizen |
A62 | A business magnate |
A63 | An ordinary citizen |
A64 | A writer and English teacher |
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Artikel in diesem Heft
- Opinion
- Quarantine: Erring On the Side of Public Safety
- Research Articles
- Toward a Legal Perspective on Crisis Information Management: Legal Values and Privacy-Sensitive Information at Odds?
- Assessing Risk Communication in Social Media for Crisis Prevention: A Social Network Analysis of Microblog
- Reacting to Crisis: The Costs of First Response by the United States Navy
- Reasons for Volunteering in the Field of Civil Protection in Germany
Artikel in diesem Heft
- Opinion
- Quarantine: Erring On the Side of Public Safety
- Research Articles
- Toward a Legal Perspective on Crisis Information Management: Legal Values and Privacy-Sensitive Information at Odds?
- Assessing Risk Communication in Social Media for Crisis Prevention: A Social Network Analysis of Microblog
- Reacting to Crisis: The Costs of First Response by the United States Navy
- Reasons for Volunteering in the Field of Civil Protection in Germany