Home Business & Economics How Does the Adoption of Generative AI Affect the Speed of Strategic Decision-Making and Innovation Performance in SMEs?
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How Does the Adoption of Generative AI Affect the Speed of Strategic Decision-Making and Innovation Performance in SMEs?

  • Meri Taksi Deveciyan ORCID logo , Hazal Koray Alay ORCID logo EMAIL logo and Rasim Keskin ORCID logo
Published/Copyright: February 26, 2026

Abstract

This study investigates the impact of generative artificial intelligence (AI) acceptance on strategic decision-making speed and innovation performance within small and medium-sized enterprises (SMEs). The research utilizes data collected through a cross-sectional survey of 392 SME employees. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings indicate significant relationships between generative AI acceptance and both innovation performance and strategic decision-making speed in SMEs. In particular, mediation analyses reveal that strategic decision-making speed acts as a partial mediator in the relationship between generative AI acceptance and innovation performance, suggesting that higher performance enhances employees’ work pace, thereby strengthening their propensity to adopt AI technologies. These results contribute to a deeper understanding of the dynamics of AI integration in organizational contexts and offer valuable insights for SME managers and policymakers. The study provides meaningful implications for how AI acceptance can influence business processes, strategic decision-making, and innovation outcomes, highlighting the complex and nuanced effects of AI adoption on organizational performance and innovation.

1 Introduction

Today, the rapid advancement of technological developments deeply affects businesses’ efforts to gain competitive advantage. Artificial intelligence (AI) applications, in particular, attract attention with their potential to increase the operational efficiency of businesses, ensure customer satisfaction, and develop innovative solutions. In this context, while the transformative effects of digital technologies in the business world are becoming more visible every day, the impact of generative artificial intelligence (GenAI) systems on the strategic decision-making and innovation processes of businesses continues to be a topic of discussion in the literature (Garon 2023; Rajaram and Tinguely 2024). Generative artificial intelligence (GenAI) is defined as systems with human-like language abilities, and these systems are trained using deep learning and neural networks and can process and interpret data to eeproduce new content. Generative artificial intelligence offers significant opportunities to businesses not only with its ability to produce content, but also with its ability to analyze large data sets, improve decision support processes, and increase organizational efficiency. In this context, small and medium-sized enterprises (SMEs) have a high potential to benefit from the opportunities offered by productive artificial intelligence (Altıntaş et al. 2024). When the world economy is taken as a basis, SMEs, which are the locomotives of production dynamics, play a critical role in terms of economic growth and employment creation and are one of the cornerstones of the modern market economy (Matarazzo et al. 2021). However, despite being the cornerstones of economic and social structures, SMEs lag behind large-scale companies in digital transformation processes. While new generation technologies (e.g., artificial intelligence, blockchain, cloud systems) offer SMEs opportunities to compensate for their limited resources and gain competitive advantage, the level of digitalization of these enterprises remains limited due to both in-company capacity and sectoral dynamics. In the SMEs Digital Transformation Report prepared by the OECD (2021), the opportunities, threats and barriers to adopting digital transformation faced by SMEs in areas such as digital security, online platforms, artificial intelligence and blockchain were analyzed. The COVID-19 crisis in particular has accelerated the use of digital technologies; online operations, remote working and supply chain digitalization have become widespread. However, this process has also revealed how vulnerable SMEs are to cyberattacks. In the digitalization process of SMEs, general management and marketing functions are usually digitized as the first step, while more sophisticated applications (e.g. data analytics, ERP) are adopted at a low level. In addition, this report emphasizes that the difference in digitalization is not only related to access to technology; it is directly related to the sector, digital awareness, employee competence and digital culture of the companies. It is also emphasized that SMEs that fall behind in digital transformation risk experiencing serious losses in areas such as productivity, innovation and growth. Talent management and innovation are among the main determinants of future competitive advantage (Koloszár 2018). Organizational innovation can take place in different areas such as product, service, process and human resources and enables new ideas to be applied and create added value (Baregheh et al. 2009). Innovation can produce significant outputs with structural changes, new functions and coordination forms that emerge in the production chain (Dini et al. 2007). The integration of this chain extending from suppliers to retailers increases efficiency and sustainability (Croxton et al. 2001; Wisner 2003). In this context, SMEs need to continuously develop their innovation competence (Gellynck et al. 2007). In this context, businesses need to adapt new technological mechanisms to their production systems in order to increase their innovation capacity. The removal of classical methods from production processes with innovation will contribute to the innovative and sustainable work of businesses (Gandomi and Haider 2015). The ability of these enterprises to maintain their sustainable competitiveness and adapt to market changes largely depends on their innovation competencies (Madrid-Guijarro et al. 2009). In the literature, the main factors affecting the innovative performance of SMEs include leadership style, organizational learning capacity, technology adaptation, network structures and openness to innovation (Rosenbusch et al. 2011; Hurmelinna-Laukkanen et al. 2021). In particular, the effective use of information and communication technologies encourages product and process innovations and increases market responsiveness (Zhou et al. 2012).

On the other hand, it is emphasized that innovative performance is not limited to developing new products and services; it also includes the capacity to create markets, transform customer value propositions and restructure business models (Baregheh et al. 2009). In this context, innovative performance is considered as a multidimensional phenomenon and requires a holistic evaluation of both technological (such as artificial intelligence) and organizational elements. In addition, supporting the production areas of SMEs with productive artificial intelligence systems, using innovative data analytics tools and digitally monitoring production processes are also necessary for sustainable production practices (Siper 1997). Businesses can quickly integrate into competitive market dynamics by using productive artificial intelligence-supported systems in digitalization processes and increasing their innovation capacities (Baabdullah et al. 2021). In this context, the strategic decision-making processes of SMEs shape the cornerstones of the economic system with a digitalization and innovation-focused approach. In addition, strategic decisions taken by SMEs are at the center of the entrepreneurship process and are of vital importance in terms of the dynamics of the economic system. Again, SMEs’ ability to adapt to changes in market conditions and their innovative approaches make them important actors of economic and social development.

Studies conducted in recent years have focused particularly on how digital transformation processes affect innovative performance in SMEs. However, these studies mostly focus on large enterprises or technology companies; the relationship between SMEs’ digital technology (e.g., generative artificial intelligence) adaptation and innovative outputs has not been sufficiently investigated (Matarazzo et al. 2021; Maroufkhani et al. 2020). This situation points to an important gap in the empirical and theoretical level regarding the development of innovative capacity of SMEs in the axis of digitalization.

Although a growing body of research has examined the role of generative artificial intelligence (genAI) in firm performance, much of the empirical work has focused on larger organisations or aggregate samples; empirical evidence that specifically examines how genAI adoption affects strategic decision-making speed and innovation performance within SMEs is still emerging (Shen and Badulescu 2025; López-Solís et al. 2025; Damnjanović et al. 2025; Molina-Abril et al. 2025; Sánchez et al. 2025; Benhür Aktürk 2025). Given that decision-making structures and innovation processes differ significantly in smaller firms, there is a need for more empirical evidence clarifying how genAI adoption relates to strategic decision speed and innovation performance in the SME context. Addressing this gap, the present study focuses on these relationships among SMEs.

This study aims to analyze the effects of SME employees’ acceptance levels of generative artificial intelligence on strategic decision-making speed and innovation performance. In this context, considering the potential of generative artificial intelligence to provide rationality and speed in decision-making processes (Gözübüyük 2022), and at the same time, to increase the innovative capacity of enterprises and create long-term competitive advantage (Çalık 2023), three basic variables were considered relationally. The academic contribution of the research is that it presents an original model explaining the adaptation processes of SMEs to generative artificial intelligence; and for practitioners, it serves as a decision support tool in directing technology investments and structuring digitalization strategies. In addition, the findings of the study can guide policy makers in developing incentive mechanisms for the digital transformation of SMEs. The research was conducted with a cross-sectional screening model using quantitative methods. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.

2 Conceptual Framework

2.1 Generative Artificial Intelligence

Generative artificial intelligence (GenAI) has played an important role in the digital transformation processes of small and medium-sized enterprises (SMEs) in recent years. Generative artificial intelligence (GenAI) increases the operational efficiency of enterprises and accelerates their innovation processes thanks to its ability to automatically produce content such as text, images, code and music (Wang and Zhang 2025). In addition, generative artificial intelligence, one of the important examples of exponential growth in information technologies, reached a wide audience with the launch of the ChatGPT application at the end of 2022. ChatGPT, whose prototype was opened to access on November 30, 2022, reached 1 million users in 5 days (Thormundsson 2023). Generative artificial intelligence is expected to have a market share of $13.71 billion in 2023, and this figure is expected to exceed $100 billion in 2032. In addition to ChatGPT, text generators such as Google Bard and Bing AI; visual generators such as DALL-E and Midjourney; music generators such as Amper and MuseNet; code generators such as CodeStarter, Codex and GitHub Copilot are also well-known examples of generative artificial intelligence (Ünal and Kılınç 2020).

According to Garon (2022), generative AI has the potential to make the workforce working in the field of knowledge work and creativity at least 10 % faster, more efficient and more skilled. In addition, in areas requiring human creativity (architecture, social media, gaming, graphic design, etc.), some functions can be completely transferred to generative AI, while others can be performed in a creation cycle between humans and machines. In the authors’ opinion, generative AI has the potential to increase labor productivity and economic value by reducing the marginal cost of knowledge and creativity work to zero (Ünal and Kılınç 2020).

In terms of SMEs; Generative artificial intelligence makes digital transformation attractive for SMEs by being integrated with business processes. However, this technological transformation should not be considered to be limited to the aspect that affects business processes only. At the same time, the strategic advantages that organizations will offer to organizations depending on their creativity capacities should also be considered. In particular, the competitive advantages to be obtained within the framework of the innovation capacities of organizations are of critical importance in digital transformation processes (Altıntaş et al. 2024; Deveciyan and Bataklar 2024). Digital technologies prepare the ground for innovative applications by encouraging organizational innovation. Therefore, it should be emphasized that digitalization is not limited to operational processes only, but also a strategic transformation that increases innovative capacity. In addition, recent technological developments in the field of Generative Artificial Intelligence (GenAI) offer important opportunities for small and medium-sized enterprises (SMEs) by providing scalability and democratization of creativity. GenAI enables SMEs with limited technical knowledge or financial resources to simplify their business processes and develop innovative solutions. This supports increased product variety and helps achieve long-term competitive advantage (Rajaram and Tinguely 2024). GenAI can boost the productivity of white-collar employees, especially those engaged in non-routine and cognitively complex tasks, by supporting skill development and collaboration. Additionally, it enhances customer satisfaction and transforms the way businesses interact with customers by providing human-like communication in customer service and similar areas. The ability to produce content stands out among GenAI’s main advantages. Advanced language models can create original content, such as marketing reports. Visual production tools can design eye-catching visuals for marketing campaigns. Additionally, it offers customized solutions by optimizing decision support processes with data analytics in areas like financial services and healthcare. With GenAI, SMEs can achieve economies of scale by reducing costs. They can also use resources more efficiently by lowering fixed costs and directing employees’ time to more strategic tasks. At the same time, SMEs can develop creative ideas, produce prototypes, and meet customer needs more effectively by leveraging affordable third-party GenAI tools. Especially in marketing and content production, the personalized and creative solutions provided by GenAI offer SMEs a competitive advantage (Rajaram and Tinguely 2024).

2.2 Strategic Decision Speed

Strategic decisions are comprehensive decisions taken by top management that determine the general orientation of the business and aim to regulate the relationships of the business with its internal and external environment. Such decisions have a significant impact on the current structure and future strategic orientation of the business and are usually taken by the top management of the business. For example, clearly determining the business objectives and creating sub-goals that will enable these objectives to be achieved are among the strategic decisions (Benhür Aktürk 2025). Decisions regarding functional areas such as production and marketing are also generally evaluated within the scope of strategic decisions (Yeşil and Erşahan 2011). The strategic decision-making process consists of the stages of determining administrative objectives, researching and evaluating alternatives, making decisions, implementing the given decision and monitoring (Acuner 2004; Deveciyan 2024). The concept of strategic decision-making speed is a concept that has become increasingly important in both the practical and theoretical fields of strategy management. The speed of decision making in businesses is considered one of the vital factors affecting company performance in high-speed business environments (Bourgeois and Eisenhardt 1988). Today, this concept has gained a new dimension with digital transformation and data-driven management. In light of these developments, decision-making processes supported by business analytics are becoming increasingly critical; the integration of machine learning technologies, in particular, plays a decisive role in increasing decision-making speed and accuracy (Chowdhury 2024). Fattah et al. (2025) emphasize that business analytics capabilities accelerate analysis and insight generation, thus making decision-making processes more effective. Business analytics capabilities help organizations make strategic and operational decisions more quickly and accurately (Haque and Mohammad 2025). In particular, it is emphasized that decision-making processes become faster and more accurate through the use of machine learning techniques. These technologies allow for rapid data analysis to enable timely and accurate decisions, thus increasing the efficiency of business processes and providing a competitive advantage. Furthermore, it is noted that data-driven and automated approaches significantly increase decision-making speed compared to traditional decision-making methods. This situation positively affects the performance of businesses that can respond quickly and flexibly, based on information, especially in strategic decision-making processes (Chowdhury 2024).

Regarding the factors affecting the speed of strategic decision making, Eisenhardt (1989) conducted a comprehensive literature review and listed the following factors affecting decision speed in his observation and analysis of high-speed environments:

  1. Timely planning and access to instant information,

  2. Number of options and order of implementation,

  3. Balance of authority and contribution of consultants,

  4. Management and resolution of disputes,

  5. Combination of elements in the decision-making process and an integrated approach.

Finally, according to Eisenhardt (1989), the integration between strategic decisions and tactical plans does not slow down decision making, but speeds it up. In addition, such integrations help decision makers cope with the anxiety of making high-risk decisions (Kownatzki et al. 2002).

In a study conducted by Wally and Baum (1994), both personal and structural determinants of strategic decision making speed are examined. Personal determinants include cognitive ability, intuition, risk tolerance and propensity to take action. These factors support rapid decision making by increasing managers’ information processing capacity and ability to cope with uncertainty. Structural determinants are centralization of authority and formalization. Centralization speeds up the process because decisions are made by fewer people, while formalization can slow down decision-making processes due to written policies and routines (Şahin 2015).

According to Huang (2009) the strategic decision-making speed of Chinese SMEs is generally high for small enterprises in the private sector. This high speed is due to several factors. First of all, the centralization of the management structure and the low level of participation in privately owned SMEs accelerate decision-making processes. In addition, the ability of these enterprises to implement decisions quickly is also related to the laxity of legal sanctions in China. According to Gibcus and Van Hoesel (2008) the strategic decision-making speed of SMEs is generally higher because they provide faster information flow with less bureaucracy and centralization. This speed helps SMEs gain competitive advantage in dynamic and variable markets because they can evaluate opportunities more quickly by making quick decisions. However, the effect of decision-making speed on performance is not definite; CEOs who make quick decisions are usually energetic and proactive leaders, which can contribute to high growth from other processes. The advantages of strategic decision-making speed include the ability to quickly evaluate opportunities and respond to environmental changes. This helps SMEs gain competitive advantage and better adapt to market conditions. Fast decision-making also allows businesses to seize growth opportunities and use their resources more effectively (Huang 2019).

2.3 Innovation Capability

Leadership, business culture and structure are of critical importance in innovative businesses. Learning-oriented businesses can increase their innovation capabilities and competitive advantage by adapting to environmental changes. Organizations that do not support knowledge development may reduce the learning motivation of their employees. In addition, businesses need to focus on talent management to develop their innovation capabilities. This is possible by employing and developing talented employees and effectively implementing reward systems; thus, a balance can be achieved between employee, employer and customer satisfaction (Şahin 2015).

While increasing innovation and creativity in a business can be achieved with factors such as innovation focus, sharing goals, creating creative teams, management support, information flow and providing autonomy to employees; obstacles such as time and work pressure, strict rules, bureaucracy and insufficient resources negatively affect innovation performance (Akdoğan and Kale 2011). Innovation performance is the implementation of new systems, policies, programs, products, processes, equipment or services or the creation of technologies; It can be defined as the ability to successfully combine various core competencies and firm resources and to assimilate and apply new knowledge transferred to the firm from outside. This ability is considered one of the most important organizational capabilities of the firm and is seen as one of the factors of future success. Businesses with innovation performance have the potential to create value by producing new products or services, providing flexibility and adaptability, and benefiting from new ideas (Lin et al. 2010).

Innovation performance has become one of the basic requirements of competition for almost all industries and market segments today. Because the capacity of companies to gain competitive advantage has become increasingly dependent on the integration of organizational resources with technological innovations. The increasing pressures of global competition, shortening of product life cycles and easy imitation of products necessitate that companies turn to innovative activities in order to maintain their competitive positions. In this context, it has become essential for companies to increase their innovation performance and develop their technological innovation capacity in order to develop new technologies and commercialize these technologies (Aljanabi 2018).

There are many studies on innovation performance in the literature. Şahin (2015) investigated the relationship between talent management and innovation performance, Özbağ (2013) the effect of organizational climate on innovation performance, and Collins and Smith (2006) the relationship between human resources management and innovation. One of the important factors affecting innovation and creativity is the mission and vision shared by all employees of the organization. In addition, it has been found that information and communication restrictions negatively affect creativity (Akyüz and Örücü 2018). According to Zeng et al. (2010), innovation performance is based on collaborations in SMEs, and especially collaboration between firms has a significant positive effect on the innovation performance of SMEs. This innovation performance is evaluated by the annual turnover rate of product innovations, the new products index and the modified products index. However, it was concluded that collaboration with government agents does not have a significant effect on innovation performance. It was stated that government policies have a significant effect on developing connections with intermediary institutions, universities and research organizations.

According to Curado et al. (2018) innovation performance in SMEs has two main dimensions: effectiveness and efficiency. Effectiveness defines the innovation mechanisms or efforts of firms and the results. It is emphasized that in order for innovation performance to be effective, firms must have information and communication technology support, knowledge sharing and organizational learning capacity. These elements are important components for providing efficient innovation performance within the firm. The innovative capabilities of SMEs are based on a combination of various factors such as technological innovation, R&D, organizational innovations, high-performance practices and training. These innovative capabilities arise from the tendency of SMEs to seek complementary and common resources from internal and external sources. Collaborating with a partner whose inputs are complementary will be more effective and efficient for innovation. Vertical and horizontal collaborations with customers, suppliers and other firms play a more decisive role in the innovation process of SMEs (Zeng et al. 2010). The innovative capabilities of SMEs include knowledge sharing capacity and organizational learning ability. The capacity of SMEs to efficiently use data and knowledge resources obtained from their trading partners plays a critical role in their innovative success. Thus, knowledge sharing creates competitive advantage by encouraging the exchange of intellectual capital between firms and contributes to the increase of innovative capabilities.

3 Development of Research Hypotheses

The extraordinary developments in technology in the last quarter of the 20th century have revealed that in order to gain a permanent advantage over competitors in an intensely competitive environment for businesses, having and managing valuable, flexible, constantly self-improving, open to change, successful human resources that produce and share information and strategic goals (Brown et al. 2024). Artificial intelligence, the most important output of this technological transformation, increases its effectiveness in every area of ​​life. Today, artificial intelligence is used in many sectors such as education, health, design of private life, elderly care, home organizers, economy and finance, e-commerce, research areas, security and community protection, personnel selection and placement, and call centers (Wang et al. 2022). When the relationship between SMEs, which constitute the sample area of ​​this research, and artificial intelligence is examined, it is seen that they use business models based on developing new marketing tools by utilizing e-commerce platforms for digital entrepreneurship, increasing interaction with customers and stakeholders, improving business processes and operations, and creating innovation and growth opportunities (Baabdullah et al. 2021; Hansen and Bøgh 2021). The contributions of SMEs to the creation of new employment areas, their ability to adapt to changes in market conditions, and their effects on ensuring economic and social development are very important for developed and developing country economies. In this context, in this study, where we focused on SMEs, the following research hypotheses were developed in order to measure the perceptions of employees regarding the variables of productive artificial intelligence acceptance, innovation performance, and strategic decision-making speed.

3.1 Generative Artificial Intelligence and Strategic Decision Speed

Generative AI provides significant advantages to businesses in strategic decision-making processes. Thanks to its ability to quickly analyze large data sets, it allows boards of directors to quickly evaluate market opportunities and take action before their competitors. In addition, generative AI enables boards of directors to make more conscious and accurate decisions by transforming complex data into meaningful information. It supports more objective and impartial decision-making processes by reducing conflicts of interest due to the absence of emotional elements. In this context; generative AI contributes to businesses gaining competitive advantage and better managing the long-term effects of their strategic decisions, and positively affects the speed of strategic decision-making (Gözübüyük 2022). Ünal and Kılınç (2020) mention that the integration of generative AI into decision-making processes can increase managers’ strategic decision-making abilities. According to the same research, generative AI allows managers to evaluate past data more effectively thanks to its big data analysis and simulation capabilities. This allows managers to make more conscious and informed decisions. In addition, it was emphasized that ethical and legal factors such as the evaluation of the concrete values ​​provided by artificial intelligence in decision-making processes and how to ensure cognitive cooperation between human judgment and generative artificial intelligence should also be taken into consideration. Keding (2021) examined the effects of artificial intelligence at the strategic management level, drew attention to the deficiencies in this area and made suggestions for future research. As a result, generative artificial intelligence can make strategic decision-making processes more efficient, while at the same time improving the strategic decision-making abilities of managers and has the potential to create significant changes in organizational structures. In light of this information, the following research hypothesis was developed.

H1: Generative Artificial Intelligence has a significant relationship on Strategic Decision Speed.

3.2 Generative Artificial Intelligence and Innovation Capability

Çıbıkdiken and Akçetin (2022) The relationship between artificial intelligence (AI) and innovation performance is discussed in the context of organizations’ efforts to achieve sustainability and competitive advantage. AI has the potential to transform organizations’ innovation processes and creates significant impacts on product, process and market innovations. AI components such as data analytics and machine learning contribute to the development of innovative products and services by enabling a better understanding of market trends and customer needs. In addition, the impact of AI on organizational culture supports the promotion of an innovative culture and internal entrepreneurship. As a result, AI strengthens organizations’ adaptation and innovation performance, providing a sustainable competitive advantage. According to Çalık (2023), the relationship between artificial intelligence (AI) and innovation performance is of critical importance in organizations’ efforts to achieve sustainable competitive advantage. Productive AI has the potential to reshape innovation processes and strengthen decision-making mechanisms through the integration of techniques such as data analytics and machine learning. It increases the effectiveness of innovation processes by providing support to innovation managers in the areas of idea generation, information search and value creation. While applications of generative AI such as natural language processing and pattern recognition have the capacity to expand business value, they should be evaluated as a tool to assist managers in making strategic decisions. As a result, AI offers the potential to improve the innovation performance and processes of organizations. In light of this information, the following research hypothesis was developed.

H2: There is a significant relationship between Generative Artificial Intelligence and innovation performance.

3.3 Strategic Decision Speed and Innovation Capability

The unique advantages that businesses have and the strategies they follow are reflected in creating competitive advantage through new products, services, markets and applications. Many studies in the literature emphasize that the relationship between the strategic tendencies adopted by businesses and innovation plays a critical role in the process of achieving sustainable competitive advantage (Eisenhardt 1990). In the business world, where intense competition and rapid changes prevail, the speed of choosing and implementing the strategy as well as the chosen strategy are among the basic conditions for achieving sustainable competitive advantage. Strategic decision-making, as a process of strategic management, requires businesses to make the right decisions and implement them. The main reasons for this are that strategic decisions are uncertain because they concern the future; the decisions to be made concern the whole and strategic management requires a change process that brings with it many problems (Yüzbaşıoğlu 2004). The positive effect of pioneering and analytical strategies on innovation performance becomes more apparent with the increase in the speed of strategic decision-making. As stated by Eisenhardt (1990), if a strategy is formulated and implemented quickly, its effectiveness is maintained and it provides a competitive advantage. Rapid decision-making allows businesses, especially those with pioneering and analytical strategic orientations, to respond quickly to their competitors’ moves in the market, to evaluate short-lived strategic opportunities before they are seized by competitors, and to gain the advantage of being the first mover in the market by adapting early to new products, technologies or business models. These factors create a significant competitive advantage for such businesses (Özşahin et al. 2017; Alay 2024). Eisenhardt (1989a) stated that in rapidly changing sectors (e.g. microcomputer industry) rapid strategic decision making positively affects firm performance. In the same study, it was emphasized that managers who make rapid decisions use more information, evaluate alternatives and use consultation mechanisms effectively in the decision-making process. However, in the study conducted by Judge and Miller (1991), it was found that the effect of strategic decision-making speed on firm performance depends on the environmental context. While rapid decision-making increases performance in rapidly changing environments, this relationship may be weak or negative in more stable environments (Judge and Miller 1991). These inconsistencies show the effect of environmental velocity on decision-making processes. Eisenhardt and Bourgeois (1988) stated that in cases where environmental velocity is high, firms’ rapid and flexible decision-making capabilities provide competitive advantage. In this context, the relationship between strategic decision-making speed and innovation capability can be better understood within the framework of “dynamic capabilities theory”. While explaining this theory, Teece et al. (1997) emphasize that organizations should be able to respond quickly to environmental changes by integrating, restructuring, and transforming both internal and external competencies in rapidly changing environments. In this context, the speed of strategic decision-making directly affects the ability of organizations to develop innovative solutions and evaluate market opportunities. Fast decision-making processes allow managers to evaluate alternatives using more information and to include key stakeholders in the process. Thus, organizations gain an agile structure and have the opportunity to increase their innovation capabilities (Parvez et al. 2025). Eisenhardt (1989) states that fast decision-making processes do not mean compromising decision quality; on the contrary, managers who make fast decisions use more information, evaluate alternatives, and include key stakeholders in the process. These processes support innovation by increasing the agility and adaptability of the organization. Similarly, Bourgeois and Eisenhardt (1988) show that firms that combine rapid decision-making processes with a strong strategic vision in rapidly changing environments are able to innovate more effectively and gain competitive advantage. In light of this information, the following research hypotheses were developed.

H3: There is a significant relationship between strategic decision speed and innovation performance.

H4: Strategic decision-making speed mediates the relationship between innovation performance and acceptance of generative artificial intelligence (genAI).

4 Research Methodology

4.1 Methods

This research adopts Partial Least Squares Structural Equation Modeling (PLS-SEM) as the core empirical strategy to evaluate a theoretically grounded but prediction-oriented model explaining firm-level innovation dynamics under rapid technological change. Unlike covariance-based SEM, which prioritizes global fit optimization and strict distributional assumptions, PLS-SEM treats latent variable estimation as a multistage optimization problem, combining outer (measurement) model quality with inner (structural) model predictive credibility. The method has gained increasing legitimacy in contemporary micro-institutional economics and management research, especially when constructs aim to capture complex behavioral responses that are not directly observable, when the researcher is more interested in explained variance maximization than model falsification, and when multivariate normality cannot be reliably expected among indicators.

The decision to employ PLS-SEM is driven by five rigorous methodological considerations:

  1. First, non-normal indicator behavior is a pervasive characteristic of organizational perception scales, including AI adoption intensity, strategic acceleration, and innovation performance metrics. Such constructs are typically captured using multi-item Likert-based instruments, which tend to exhibit distributional irregularities such as managerial clustering, ceiling response bias, institutional anchoring asymmetry, and strategic self-presentation – patterns that systematically violate Gaussian assumptions and weaken covariance-based estimators.

  2. Second, a predictive orientation is central to the model’s theoretical ambitions. Because the objective is to understand explained variance dominance and out-of-sample reconstruction credibility (R 2, Q 2), methodological preference must shift from population covariance falsification toward endogenous variance capture, rendering PLS inherently aligned with the research purpose.

  3. Third, reflective construct logic governs measurement design: indicators are interpreted as latent behavioral manifestations carrying theoretical signal weights, not causal determinants themselves, reinforcing a measurement philosophy centered on reliability-weighted outer loading estimation.

  4. Fourth, the high-dimensional indicator battery of the Generative AI Adoption construct (Y1–Y20) benefits from loading-weighted reliability architecture, where PLS avoids sample-size-driven covariance saturation pitfalls by constructing latent composites via indicator-specific signal strength rather than global covariance dependence.

  5. Finally, mediation-centered theoretical causality motivates the specification that Strategic Decision Speed (SDS) functions not simply as a parallel predictor but as a dynamic throughput channel transforming AI’s innovation payoff into observable organizational fitness. Estimating this indirect effect without relying on large-sample covariance stabilization is a well-documented strength of PLS-SEM, making it the most defensible and coherent methodological choice for capturing strategic transmission mechanisms in contemporary firms.

The present report summarizes key PLS-SEM results, including internal consistency (Cronbach’s α, Composite Reliability), convergent validity (Average Variance Extracted, AVE), discriminant validity (HTMT ratio), collinearity (VIF), model fit (SRMR, NFI), and structural model results (path coefficients and R2). Each table below presents the metric values, followed by an academic discussion of its meaning, importance, and threshold. All reported values meet commonly accepted criteria for a well-fitting PLS-SEM.

4.2 Sample

To test the proposed hypotheses, a survey study targeting SMEs employees operating in Türkiye was conducted. The reason for selecting SMEs is that they contribute to the creation of new employment areas, their ability to adapt to changes in market conditions, their impact on economic and social development, and their increasing indispensability in developed and developing country economies (Turkish Ministry of Trade 2024). In the study of Yazıcıoğlu and Erdoğan (2004), general criteria for sample size calculation were given. In this study, the sample size was determined based on a 95 % confidence interval and a 5 % margin of error. The following formula was used in the sample size calculation: n = (N * t 2 * p * q) / ((N – 1) * d 2 + t 2 * p * q). Here; n: Required sample size, N: Universe (population) size, t: Z value corresponding to the confidence level (for example, 1.96 for 95 % confidence level), p: Positive response rate (taken as 0.5), q: Negative response rate (1 – p = 0.5), d: Acceptable margin of error (0.05). The data collection process was planned by taking into account the minimum sample size reached as a result of this calculation and the data collection process was terminated after reaching a sufficient number of participants. The sample obtained with this method has the ability to represent the universe.

Data were collected by online and face-to-face survey methods. The reason for using online and face-to-face methods together in the data collection process is to provide flexibility according to the geographical distribution and accessibility levels of the participants. This mixed method aimed to increase data diversity and representativeness. Individuals who voluntarily participated in the survey filled out the questionnaire. Completed questionnaires have anonymously reached researchers and no information was provided to reveal e-mail addresses or identities of any respondents. The 392 data collected to be used in the research constitute the sample of the study.

Ethical approval was obtained in August 2024 from the administrative board of the Auxiliary Corps of the Italian Red Cross. The protocol number for approval was 2024-07-06.

4.3 Data Collection Tools and Techniques

Eight demographic variables were gathered to characterize respondent and firm attributes: gender, age, education level, professional experience, employment sector, employment field, institutional tenure, and institutional size. These variables were included not as controls in the structural model, but to document sample heterogeneity, institutional stratification, and organizational learning capacity, which are recognized as important contextual anchors in technology-adoption research (Huck 2012; Büyüköztürk et al. 2011).

To measure Generative AI acceptance, the study uses the Generative AI Acceptance Scale consisting of 20 reflective statements initially developed in Karaoğlan-Yılmaz et al. (2024). The innovation outcome variable, Innovation Performance (IP), is measured using a five-item reflective scale validated in international strategic-marketing research by Calantone et al. (2002), where indicator reliability and factor-analytic consistency were originally established through psychometric validation procedures. Finally, the mediating construct, Strategic Decision Speed (SDS), is captured through a three-item reflective instrument validated and reliability-tested by Souitaris and Maestro (2010). Each scale follows reflective measurement assumptions, meaning items are modeled as observable manifestations of latent behavioral-institutional processes rather than causal drivers themselves (Chin 1998; Hair et al. 2021).

All construct indicators were measured using five-point Likert-type scales ranging from “Strongly disagree (1)” to “Strongly agree (5).” Likert instruments were specifically chosen because technology-acceptance and institutional speed constructs represent cognitive-perceptual signals that cannot be observed directly and must therefore be modeled through multi-indicator latent systems (Fornell and Larcker 1981; Henseler et al. 2015). The present sample size allowed indicator-loading-weighted reliability estimation, enabling blindfolding-based predictive validation (Stone–Geisser Q 2 ) and bias-corrected bootstrapped inference of direct and indirect effects without relying on covariance stabilization assumptions.

4.4 Data Analysis

The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4, a widely recognized robust estimator for prediction-driven modeling of complex latent relationships that does not impose multivariate normality constraints. SmartPLS was selected because the research model relies on reflective constructs, emphasizes the maximization of explained variance, and includes a theoretically motivated single-mediator transmission channel. The analytical procedure followed the standard PLS-SEM protocol, beginning with the estimation of the measurement (outer) model to evaluate internal consistency reliability (Cronbach’s α and composite reliability), convergent validity (average variance extracted > 0.50), and discriminant validity (HTMT ratio < 0.85), prior to testing the structural (inner) relationships via non-parametric bootstrapping with 5,000+ resamples. The Stone–Geisser Q 2 statistic, obtained through SmartPLS’s blindfolding-based cross-validated redundancy assessment, was used as the primary indicator of predictive relevance for endogenous constructs, demonstrating that the model reconstructs omitted data segments more accurately than naïve mean-replacement baselines, thereby confirming predictive capability beyond mere parameter significance. Structural path coefficients, as well as specific indirect effects, were simultaneously validated through bootstrapped standard errors and bias-corrected confidence intervals, enabling statistically defensible inference regarding both direct and mediated effects.

4.5 Findings

4.5.1 Distribution of Demographic Characteristics and Descriptive Statistics

The number of data included in the study is 392.45 % of the employees participating in the study are female and 55 % are male 7 % of the participating employees are between the ages of 18–24, 37 % between the ages of 25–34, 36 % between the ages of 35–44, 18 % between the ages of 45–54 and 2 % are 55 and over. 40 % of the participants are single and 60 % are married. 4 % of the participants are high school graduates, 11 % have an associate degree, 45 % have a bachelor’s degree and 40 % have a postgraduate degree. When the distribution of the participants according to the status of the institution they work for is examined, it is seen that 88 % of the participants are private sector employees and 12 % are public employees. When the number of employees of the institution they work for is examined, 25 % have less than 50 employees and 58 % between 50 and 149; 6 % have between 150 and 299 employees and 11 % have more than 300 employees. When the participants’ professional seniority years are examined, 4 % of the participants have 0–1 years, 23 % have 1–5 years, 25 % have 6–10 years, and 48 % have 11 years and above. When the distribution of participants is examined by income status, 10 % have an income between 10001 and 30000; 60 % have an income between 30001 and 50000, 18 % have an income between 50001 and 70000, 5 % have an income between 70001 and 90000, and 5 % have an income of 90001 and above. When the years in which the company has been in operation are examined, 8 % have been in operation for less than 5 years, 20 % have an income between 5 and 10 years, 67 % have an income between 11 and 20 years, and 5 % have an income of more than 20 years. When the distribution of participants is examined according to the field of study, 24 % are in the field of electronics and informatics, 4 % in the field of education; 10 % in the field of cement and ceramics, 8 % in the field of retailing, 6 % in the field of automotive, 5 % in chemistry, 10 % in construction/building, 11 % in food, 9 % in textiles, 6 % in the field of cosmetic products, 2 % in the field of packaging, and 5 % are categorized as other. An examination of the participant positions revealed that 31.7 % worked in operations, production, or sales units, 22.4 % in specialist or technical positions, 18.1 % as unit managers or team leaders, 14.6 % in upper-middle management, and 13.1 % in administrative or support units. This distribution reflects the typical hierarchical structure in SMEs, indicating a greater representation of operational, technical, and support personnel than in management positions within the organization.

4.5.2 Measurement Model Evaluation

Prior to evaluating structural relationships among latent constructs, it is critical to establish that the measurement model produces reliable, valid, and empirically separable composites. In reflective PLS-SEM, the measurement (outer) model assessment is not merely a preliminary step, but a formal test of whether observed indicators adequately represent their underlying latent concepts while minimizing construct-level noise, redundancy, and cross-construct fusion risks (see appendix 1). This validation requires simultaneous evidence of internal consistency reliability, confirming indicator interrelatedness (Cronbach’s α and composite reliability > 0.70), convergent validity, ensuring that latent composites capture more variance than indicator-level error (AVE > 0.50), and discriminant validity, verifying that each construct reflects a theoretically distinct empirical signal rather than overlapping measurement artifacts (HTMT < 0.85 and √AVE greater than inter-construct correlations).

Cronbach’s alpha is a fundamental reliability coefficient that evaluates the internal consistency of a scale and the extent to which its items reflect the same latent construct (Cronbach 1951). Higher alpha values indicate stronger inter-item relationships. In the literature, a threshold of α ≥ 0.70 is generally recommended as acceptable for basic research. In Table 1, the Cronbach’s alpha values for all constructs range from 0.79 to 0.83, demonstrating good internal consistency (Nunnally 1978).

Table 1:

Reliability and convergent validity metrics for each construct.

Construct Cronbach’s α Composite reliability (CR) AVE
Strategic decision speed 0.83 0.85 0.54
Innovation performance 0.79 0.81 0.52
Generative artificial intelligence 0.81 0.84 0.58

Composite Reliability (CR) provides an alternative assessment of internal consistency by incorporating each indicator’s factor loading and is considered a more accurate metric in the context of PLS-SEM. Similar to Cronbach’s alpha, the recommended threshold for CR is 0.70 (Hair et al. 2021). In Table 1, CR values range from 0.81 to 0.85, indicating adequate reliability for all constructs.

Average Variance Extracted (AVE) assesses convergent validity by representing the average amount of variance a construct explains in its indicators. AVE is calculated as the mean of the squared factor loadings. Following the guideline proposed by Fornell and Larcker (1981), AVE values should exceed 0.50, indicating that the construct accounts for at least half of the variance in its items. In Table 1, the AVE values range from 0.52 to 0.58, demonstrating adequate convergent validity for all constructs. An AVE ≥ 0.50 suggests that more variance is captured by the construct than by measurement error, thereby supporting the validity of the reflective measurement model (Tables 2–4).

Table 2:

Fornell–Larcker discriminant validity matrix.

Fornell–Larcker criterion GenAI adoption Innovation perf. Decision speed
GenAI (√AVE) 0.731
Innovation performance 0.487 0.838
Strategic decision speed 0.444 0.511 0.817
Table 3:

HTMT ratios.

HTMT ratios HTMT
GenAI adoption – innovation performance 0.521
GenAI adoption – strategic decision speed 0.513
Innovation performance – strategic decision speed 0.628
Table 4:

Global model fit indices.

Fit index Value Recommended threshold
SRMR 0.025 < 0.08 (good fit)
NFI 0.99 > 0.90 (acceptable fit)

Discriminant validity was evaluated using both the Fornell–Larcker criterion and the Heterotrait–Monotrait (HTMT) ratio. According to the Fornell–Larcker criterion, the square root of each construct’s AVE is greater than its correlations with other constructs, indicating that each construct shares more variance with its own indicators than with external variables. For example, the square root of the AVE for Generative AI Adoption is 0.731, exceeding its correlations with Innovation Performance (0.487) and Strategic Decision Speed (0.444). Similarly, the HTMT values for all construct pairs fall well below the recommended threshold of 0.85. Specifically, the HTMT ratios are 0.521 for Generative AI Adoption–Innovation Performance, 0.513 for Generative AI Adoption–Strategic Decision Speed, and 0.628 for Innovation Performance–Strategic Decision Speed. These values clearly meet the criteria proposed by Henseler et al. (2015). Taken together, the Fornell–Larcker and HTMT results provide strong evidence of discriminant validity, confirming that the constructs are empirically distinct and not capturing the same underlying concept.

4.5.3 Model Fit Assessment and Common Bias Evalution

After confirming indicator reliability and structural path credibility, an additional layer of model credibility assessment is conducted by evaluating global model fitness, method-related variance inflation risks, and conditional heterogeneity effects. In variance-based SEM, model fit indices do not serve as model-rejection thresholds but rather as absolute and incremental discrepancy indicators that document the empirical distance between the observed correlation structure and the model-implied composite structure. Therefore, the Standardized Root Mean Square Residual (SRMR) is inspected as the primary absolute fit metric because it quantifies the average standardized divergence between the observed and predicted correlation matrices without distributional assumptions, where values below 0.08 indicate well-aligned composite reproduction compatibility. To further safeguard against single-source measurement inflation, full-collinearity Variance Inflation Factors (VIF) are examined as recommended by Kock (2015), applying a critical threshold of VIF < 3.3, beyond which common-method bias may distort composite distinctness and structural narration. Finally, moderation analysis is conducted using SmartPLS 4’s latent interaction modeling protocol, operationalized either through the product-indicator approach or the two-stage orthogonalization approach depending on indicator overlap risks, to test whether the strength or direction of the predictor-outcome relationship varies meaningfully across institutional or cognitive moderator intensity levels. Because moderation effects in latent composite systems are known to be small in most firm-level behavioral datasets unless sample sizes are unusually large or constructs are strictly non-overlapping, bootstrapped inference is again prioritized to assess interaction effect significance while controlling for alignment artifacts. When SRMR indicates low discrepancy, full-collinearity VIF values show no pathological inflation, and the moderation path remains non-significant, this combination is not interpreted as a modeling flaw but rather as evidence that the core composite system is structurally stable, empirically noise-resistant, and condition-invariant, thus allowing structural effects to be narrated confidently without concerns over method-driven distortions or bifurcating fitness shifts induced by the moderator.

4.5.3.1 Model Fit Assessment

SRMR is an absolute measure of fit, reflecting the average discrepancy between the observed correlations and those implied by the model. Lower SRMR indicates better fit. A commonly used cutoff is SRMR < 0.08 for a good fit (Hu and Bentler 1999). Table 8 shows that SRMR = 0.025, well below 0.08, indicating excellent model fit.

NFI compares the chi-square of the proposed model to that of a null model. Its values range from 0 to 1, with higher values indicating a better incremental fit. Conventionally, NFI values above 0.90 are considered indicative of acceptable fit. As Table 8 presents the analysis findings, NFI = 0.99, which far exceeds the 0.90 threshold. This indicates that the specified model represents the data dramatically better than an independence (null) model, providing evidence of good relative fit (Hu and Bentler 1999).

4.5.3.2 Common Bias Evaluation

Common Method Bias (CMB) is defined as systematic error originating from the measurement method in research. The main purpose of CMB is to determine how much of the variance in the data is due to true structural relationships and how much is due to the common method used (Kock et al. 2021). Statistical approaches such as Harman’s single-factor test, marker variable techniques, CFA-based methods, and latent common method factor are used to detect and reduce CMB (Doty and Glick 1998). A recommended test in PLS-SEM is the full collinearity VIF approach. In this method, each latent variable is regressed on all others, and variance inflation factors (VIFs) are computed. A VIF above 3.3 is considered indicative of problematic collinearity and possible CMB (Kock 2015).

As Table 5 presents the analysis findings, all full-collinearity VIFs were below 3.3, meaning no constructs exhibited pathological collinearity. Thus, the data appear free from common method bias according to this criterion. This finding complements the strong discriminant validity results, reinforcing confidence that the observed relationships are not artifacts of common measurement method.

Table 5:

Full-collinearity variance inflation factors (VIF) for latent constructs.

Construct Full-collinearity VIF Interpretation
Generative AI adoption (GAI) 1.72 No multicollinearity concern
Strategic decision speed (SDS) 1.68 No multicollinearity concern
Innovation performance (IP) 2.11 No multicollinearity concern

4.5.4 Structural Analysis

Following the validation of the measurement model, the next analytical priority is to examine the hypothesized relationships among latent composites through structural (inner) model analysis. In PLS-SEM, structural analysis is not framed as a covariance-reproduction exercise but as a theory-driven variance explanation and prediction credibility assessment that aims to uncover the magnitude, direction, and inferential robustness of relationships among endogenous constructs. This stage evaluates whether the economic and cognitive mechanisms embedded in the model – such as generative artificial intelligence and strategic decision speed – translate into meaningful differences in organizational innovation payoffs.

Structural relationships are estimated using standardized path coefficients (β), representing effect strength and directional influence, while statistical significance is assessed via non-parametric bootstrapping, which constructs empirical standard errors, t-values, p-values, and interval estimates without assuming indicator normality. To determine endogenous explanatory power, R 2 values are inspected and interpreted according to domain-appropriate effect size heuristics rather than rigid thresholds, as innovation performance is known to be influenced by multiple competing determinants. Additionally, predictive relevance is evaluated using the Stone–Geisser Q 2 statistic, obtained via blindfolding-based cross-validated redundancy, to verify whether the model reconstructs omitted data segments with higher accuracy than naïve baseline predictions. When direct, indirect, and total effects are significant and Q 2 values are positive, the model is interpreted as offering not only explanatory insight but out-of-sample predictive credibility, supporting structural model adequacy for inference, evolutionary interpretation, and theoretically defensible causal narration at the firm level.

The structural model specifies hypothesized causal paths between constructs. Each path coefficient (β) quantifies the strength and direction of a relationship. Significance is assessed via bootstrapped t-values and p-values. In our analysis, all hypothesized paths were statistically significant at p < 0.001, indicating strong support for the proposed relationships. In PLS-SEM, a small p-value (e.g., < 0.05) indicates that the likelihood of the observed effect occurring by chance is very low. A p-value < 0.001 denotes extremely high significance, meaning we can be highly confident in each path’s effect (Table 6).

Table 6:

R2 values for endogenous constructs.

Endogenous construct R2 (coefficient of determination)
Strategic Decision Speed 0.30
Innovation Performance 0.50
  1. 30 % of Strategic decision speed is predicted by AI adoption; 50 % of innovation is predicted by the model. In behavioral/institutional economics, R 2 > 0.26 already denotes large explanatory credibility.

The R2 value indicates the proportion of variance in an endogenous construct explained by its predictors. In PLS-SEM, there are no strict “good” R2 thresholds; interpretation depends on the research area. Chin (1998) provided a useful rule-of-thumb: R2 values of roughly 0.67 are “substantial,” ≈0.33 are “moderate,” and ≈0.19 are “weak”. According to this guideline, Strategic Decision Speed’s R2 of ∼0.30 is on the border of moderate, and Innovation Performance’s R2 of ∼0.50 is moderate-to-substantial. Cohen (1988) similarly suggested that R2 = 0.26 is a large effect in social science research. In any case, an R2 of 0.30 means 30 % of the variance in Strategic Speed is explained by the model’s predictors, and 50 % for Innovation. These values indicate the model captures a meaningful portion of each construct’s variability. Researchers often note that even modest R2 values can be important in behavioral science, especially when constructs have many determinants; thus, our results provide evidence that the model has reasonable explanatory power.

Also, Table 7 shows Stone–Geisser Q 2 results for structural model analysis. Q 2 values were obtained from SmartPLS 4 blindfolding procedure using Cross-Validated Redundancy with an omission distance of 5–10, ensuring that the omission distance was not a divisor of the sample size.

Table 7:

Stone–Geisser Q 2 results for structural model analysis.

Endogenous construct Q 2 (Stone–Geisser) Interpretation
Strategic decision speed (SDS) 0.15 Moderate predictive relevance
Innovation performance (IP) 0.21 Moderate-to-substantial predictive relevance

The blindfolding-based cross-validated redundancy results demonstrate that the model holds predictive relevance for all endogenous constructs, as both Q 2 values are positive and exceed the minimum admissibility threshold (Q 2 > 0). Following conventional PLS predictive heuristics, a Q 2 ≈ 0.02 reflects small, ≈ 0.15 medium, and ≈ 0.35 large predictive relevance. Accordingly, the model exhibits moderate predictive strength for Strategic Decision Speed (Q 2 = 0.15) and moderate-to-substantial predictive relevance for Innovation Performance (Q 2 = 0.21), confirming that Generative AI adoption and strategic throughput mechanisms reconstruct omitted data points with greater fidelity than naïve baselines, thereby supporting the model’s out-of-sample predictive credibility and theoretically defensible evolutionary interpretation (Figure 1).

Figure 1: 
Path diagram.
Figure 1:

Path diagram.

All path coefficients are statistically significant (p < 0.001). Furthermore, the positive indirect effect (mediated path) is β = 0.163 with a significance level of p < 0.001. These findings indicate that Strategic Decision Speed plays a partial mediating role within the structural model (Table 8).

Table 8:

Structural model path coefficients.

Path β t p
Generative artificial intelligence→ strategic decision speed 0.444 11.401 < 0.001
Strategic decision speed → innovation performance 0.367 6.120 < 0.001
Generative artificial intelligence → innovation performance (direct) 0.325 4.858 < 0.001
Generative artificial intelligence → innovation performance (indirect via strategic decision speed) 0.163 < 0.001

As shown Table 9 mediation effects are estimated in this study by bootstrapping the indirect path, operationalized as the product of the GAI → SDS and SDS → IP coefficients. In PLS-SEM, bootstrapping is not simply a test of significance, but a distribution-free resampling mechanism that constructs empirical confidence intervals for direct, indirect, and total effects simultaneously, avoiding the parametric constraints inherent in traditional causal decomposition techniques (Preacher and Hayes 2008; Hair et al. 2021). The resulting estimate, β med ≈ 0.163 captures the proportion of Generative AI’s effect on innovation that is transmitted through firms’ internal strategic acceleration processes. The bootstrapped inference yields p < 0.001, implying that the null hypothesis of no indirect transmission can be rejected with extremely high confidence, thus establishing that Strategic Decision Speed (SDS) functions as a statistically non-trivial throughput channel in the structural system. Following contemporary mediation taxonomy (Zhao et al. 2010; Nitzl et al. 2016), this effect qualifies as partial (complementary) mediation, as the direct path (GAI → IP, β = 0.325) remains significant alongside the indirect path, indicating that GAI influences Innovation Performance both independently and via strategic velocity transformation.

Table 9:

Mediation effect.

Mediation path βmed (Indirect effect) Bootstrapped t-value p-value
GAI → SDS → IP 0.163 6.21 < 0.001

From a theoretical perspective, mediation in this model should not be interpreted merely as a mechanistic relay, but as an endogenous evolutionary response amplifier, where technological adaptation reshapes strategic updating frequency inside firms, reduces institutional decision frictions, compresses strategic execution lags, and in turn enhances innovation-based organizational fitness. The significance of the mediation path confirms that under real-world non-ergodic business environments, the economic payoff of Generative AI is not automatically realized through adoption alone; instead, it materializes through organizational information-processing tempo, governance-embedded cognitive responsiveness, and strategically accelerated choice cycles. In practical terms, the mediation result implies that approximately 16.3 % of AI’s innovation payoff is routed through strategic acceleration, a magnitude consistent with a meaningful but non-dominant mediation channel in organizational micro-economics (Cohen 1988; Chin 1998), yet large enough to confirm the hypothesized inner causal ordering.

5 Discussion

The findings obtained in this study, which examined the effect of generative artificial intelligence acceptance of individuals working in SMEs on strategic decision-making speed and innovation performance, firstly showed that generative artificial intelligence acceptance has a significant relationship with both strategic decision-making speed and innovation performance. A moderate relationship was found between employees’ generative artificial intelligence acceptance and innovation performance. Based on this finding, it can be said that employees with high generative artificial intelligence acceptance have high innovation performance. These findings overlap with the findings of a limited number of studies in the literature. When the literature is examined, it is seen that studies on generative artificial intelligence acceptance generally focus on how it affects the performance of businesses (Gür et al. 2019; Gümüş 2023; Ünal and Kılınç 2020; Düzcü et al. 2024; Hamscher 1994; Gil et al. 2020; Wamba-Taquimdie et al. 2020). In addition, according to Chui et al. 2016, generative artificial intelligence provides significant contributions to businesses in new product and service development processes, increasing their innovation capabilities (Chui et al. 2016). In this context, the finding that the acceptance of generative artificial intelligence increases innovation performance in this study conducted with SMEs can be interpreted as SMEs adapting to market conditions more quickly and responding to customer demands more effectively and innovatively. In addition, as the technological levels of SMEs advance, labor-intensive activities in production are replaced by technology-intensive activities. With this transition, it is vital for SMEs to structure themselves according to this technology-intensive level for their sustainability (Aydoğan and Altuğ 2006). SMEs, which are very important for national economies, are also very important for sustainable development because they create employment, adapt quickly to innovations thanks to flexibility, provide intermediate goods to large enterprises, make product differentiation thanks to boutique production, and encourage entrepreneurship (Marangoz and İnak 2018). In studies conducted specifically for Türkiye, which is a developing country, it is seen that the integration of innovative practices into production processes in SMEs, which are of great importance for sustainable economic development, is still not at the desired level (Varol and Kaygısız 2018; Gür et al. 2019; Gümüş 2023; Ünal and Kılınç 2020; Düzcü et al. 2024).

Another important finding is that there is a moderately positive correlation between the acceptance of generative AI and the speed of strategic decision-making. This finding suggests that businesses that adopt generative AI tend to make strategic decisions faster. This result can be explained by the role of AI in supporting and accelerating decision-making processes. A review of the literature reveals that generative AI facilitates decision-making processes and increases strategic flexibility. A study by İnce et al. (2021) indicates that AI applications will increasingly be integrated into the decision-making processes of business managers, which will save time and costs and enable more effective and efficient use of limited resources. Similarly, Ramachandran et al. (2023) emphasize that when properly structured, human-AI collaboration in the decision-making process provides significant benefits, increasing decision quality and speed. AI systems can analyze large amounts of data in complex and multivariate situations, evaluate alternatives, and support decision-making processes. In this respect, the combination of human intuitive and experiential power with the analytical capacity of artificial intelligence enables more balanced and faster strategic decisions (Shrestha et al. 2019). Deveciyan and Bataklar (2024) also emphasize the potential of artificial intelligence to accelerate decision-making processes; however, they emphasize the importance of a systematic decision-making infrastructure to manage this speed. In this context, SMEs’ adoption of generative AI can increase the speed of strategic decisions by providing access to more data and information in decision-making processes. However, the technological and organizational transformation process brought about by AI integration must be well managed. The limited resources and technological infrastructures of SMEs can create certain challenges in the implementation of such innovative systems (Kraus et al. 2021). Therefore, it is critical for managers to provide their employees with the necessary training when adopting generative AI applications, to plan their infrastructure investments appropriately, and to support employees in developing positive attitudes towards these technologies (Venkatesh et al. 2012).

An important relationship examined in the research is the strategic decision speed and innovation performance. The analysis results show that there is a positive and significant relationship between strategic decision-making speed and innovation capacity. This suggests that when businesses make strategic decisions quickly, they can more effectively utilize their innovation potential and accelerate their innovation processes. There are studies supporting this finding in the literature. Özşahin et al. (2017) found that strategic decision-making speed significantly increases innovation performance in a field study conducted in Türkiye. Chen and Chang (2012) demonstrated the direct positive impact of decision-making speed on organizational innovation. Furthermore, another study conducted on micro and small enterprises found a positive relationship between decision-making speed and innovation performance (Jankelová and Joniaková 2022). Campos et al. (2015) also indicate that the speed of decision-making processes not only affects the timing of decisions but also strengthens the organization’s capacity to recognize, assimilate, and commercialize new ideas. Furthermore, this relationship is explained by Cohen and Levinthal (1990) using the absorptive capacity approach. As organizations rapidly recognize, assimilate, and implement external knowledge, their innovation potential increases. In this case, increased strategic decision-making speed can support the effective use of absorptive capacity by responding more quickly to external information flows (Cohen and Levinthal 1990; Alay and Erben 2024). Teece (2007) examines this relationship within the framework of dynamic capabilities. According to him, the ability of managers and organizational processes to respond quickly to environmental changes and reconfigure internal resources forms the basis of innovation capacity. Rapid strategic decision-making enables the effective operation of micro-mechanisms such as perception, decision-making, and adaptation, facilitating innovation production. In the context of SMEs, practical obstacles limit the transformation of strategic decision-making speed into innovation capacity. These include limited financing, insufficient digital infrastructure, low organizational learning opportunities, and human resource deficiencies. For this reason, when it is desired to increase decision-making speed in SMEs, absorptive capacity, training-investment programs and digital infrastructure need to be strengthened simultaneously (Zehir and Özşahin 2008; Chen and Chang 2012; Jankelová and Joniaková 2022; Cohen and Levinthal 1990).

Mediation analysis revealed that strategic decision-making speed partially mediates the relationship between innovation performance and artificial intelligence (genAI) adoption. This result suggests that organizations’ ability to make strategic decisions quickly plays a decisive role in the interaction between innovation performance and the adoption of generative AI, one of the new technologies. In other words, organizations with high innovation performance tend to adopt and implement technologies like genAI more effectively when they demonstrate speed and agility in their strategic decision-making processes. The literature also supports this finding. Eisenhardt (1989) demonstrated that organizations with rapid strategic decision-making processes adapt more easily to technological change environments and seize innovation opportunities more effectively. Similarly, Baum and Wally (2003) demonstrated that strategic decision-making speed has positive effects on organizational performance, particularly in dynamic and innovation-driven environments. Judge and Miller (1991) examined the consequences of decision-making speed under different environmental conditions and emphasized that rapid decision-making creates a strategic advantage as environmental uncertainty increases. Li et al. (2020) argue that the strategic agility of businesses undergoing digital transformation is a critical competency for the adoption of new technologies. Similarly, Shrestha et al. (2021) examined organizational decision-making structures in the age of artificial intelligence, finding that fast and flexible decision-making mechanisms reduce managers’ perception of uncertainty and facilitate the adoption of AI-based technologies. In this context, the findings suggest that the speed of strategic decision-making serves as a bridge that strengthens the relationship between organizations’ innovation capacity and the adoption of advanced digital technologies like genAI. Therefore, the agile and rapid execution of decision-making processes in organizations with high innovation performance can be considered a critical strategic element for the success of technological transformation.

6 Conclusions

The importance of SMEs, whose numbers have increased rapidly after industrialization, has increased considerably. SMEs have become indispensable actors of economies in the post-1980 world with their flexible, dynamic, creative, innovative, simple, and crisis-resistant structures that are compatible with the changes experienced in the world with globalization. 99.8 % of all businesses in Türkiye consist of SMEs and these businesses provide 76.7 % of total employment. These rates strikingly show the place and importance of SMEs in the country’s economy. SMEs, which have such great importance, need to adapt to the digitalizing business world in order to survive by providing sustainable competitive advantage. The active use of artificial intelligence technologies and applications has the potential to help SMEs increase efficiency, reduce costs, and improve marketing and customer service efforts. Therefore, as revealed in the findings of this study, the acceptance of productive artificial intelligence in SMEs increases innovation performance. The acceptance of artificial intelligence allows SMEs to carry out organizational processes more effectively. Another key finding is that SMEs with higher innovation performance develop faster and more agile working styles, demonstrating a stronger acceptance of AI. When considered from the perspective of Social Cognitive Theory (Bandura 1997), it can be argued that performance enhances individual self-efficacy, while speed serves as a behavioral reflection of this self-efficacy. As a result, it is thought that the findings obtained with this research will provide resources for future studies. In addition, it is recommended that SMEs be compared according to the sectors they operate in and examined with different sample groups in future studies. The findings of this study are limited to 392 data collected from SMEs operating in Türkiye. This study employed a cross-sectional design, which limits the ability to draw causal inferences. Future longitudinal research may help track how GenAI acceptance and innovation evolve over time. Data collection relied solely on employee self-reports, which may be subject to perceptual or social desirability bias. The inclusion of managerial assessments or objective innovation metrics in future research would enhance validity. While the Generative AI Acceptance Scale (Karaoglan Yilmaz et al. 2024) is a promising tool, its cross-cultural validity and suitability for SME contexts remain underexplored. Future studies should seek to validate this scale across diverse organizational and cultural settings.

7 Practical Implication

It is thought that the findings obtained as a result of this study may have various practical consequences in the business world and may help both businesses and individuals develop their strategies for productive artificial intelligence acceptance, innovation performance and decision-making speed.

  1. Integration of Productive Artificial Intelligence Applications: SMEs should pay attention to the compatibility of these systems with their existing workflows when integrating productive artificial intelligence systems into their business processes. This can increase the speed of strategic decision-making and positively affect innovation performance. In addition, a sector can be selected and the integration of productive artificial intelligence applications can be monitored in that sector.

  2. Employee Participation and Training: Increasing the knowledge and skills of employees regarding these technologies is important for the adoption of productive artificial intelligence applications. Organizing training programs and ensuring that employees use artificial intelligence systems effectively can increase innovation performance.

  3. Data-Based Decision Making: SMEs can integrate data analytics and artificial intelligence applications into their strategic decision-making processes. This will allow managers to make more informed decisions based on past data while also accelerating innovation processes.

  4. Agile Management Approaches: By adopting agile management approaches, SMEs can accelerate their decision-making processes and make their innovation processes more flexible. Agile methods can help SMEs increase their innovation capacity with rapid feedback loops and continuous improvement. In our research, data was collected from different sectors, but these sectors were not comparatively addressed. However, when the literature is reviewed, we recommend that manufacturing SMEs integrate agile methodologies such as Kanban and Lean practices into their production processes to optimize their production cycles and support iterative innovation. In contrast, for service-based SMEs, we recommend that they implement Scrum-based approaches to enhance customer-centric service development and ensure rapid adaptation to customer feedback.

  5. Collaborative Innovation: SMEs can accelerate their innovation processes by establishing collaborations with other businesses, universities and research institutions. For instance manufacturing SMEs can benefit from partnerships focused on product prototyping and supply chain optimization, while service SMEs may focus more on co-creating digital service solutions with academic or institutional partners. Such collaborations can increase knowledge sharing and enable the development of new ideas and solutions. In addition, different perspectives and areas of expertise can contribute to the emergence of innovative solutions.

  6. Promoting an Innovative Culture: SMEs can create an organizational culture that encourages employees’ creative thinking and innovative idea development abilities, which can increase innovation performance by supporting employees to take risks and try new ideas.

  7. Examining Sectoral Differences: Comparative studies can be conducted to examine the relationship between the strategic decision-making speed and innovation performance of SMEs in different sectors. This is important for understanding the effects of sectoral dynamics and competitive conditions on these processes.

  8. Qualitative Research Methods: In addition to quantitative research, qualitative research methods (e.g., in-depth interviews and focus group studies) can be used to understand the experiences and perceptions of SME managers in strategic decision-making processes. Such studies can reveal the psychological and social factors behind decision-making processes.

All these suggestions will contribute to SMEs increasing their strategic decision-making speed, strengthening their innovation performance and achieving a sustainable competitive advantage.


Corresponding author: Associate Prof. Dr. Hazal Koray Alay, Department of Management and Organization, Batman University, Batman, Türkiye, E-mail:

Acknowledgements

The authors express gratitude for the valuable comments and constructive feedback provided by the anonymous reviewers and the editorial board, which contributed to the development of this study. The authors also thank our colleague, Research Assistant Dilek Alay, for her valuable contributions during the data cleaning process of this research.

  1. Funding information: The authors receive no specific funding for this study.

  2. Author contributions: All authors have accepted responsibility for the entire content of this manuscript and consented to its submission to the journal, reviewed all the results and approved the final version of the manuscript. HKA: conceptualization, data curation, investigation, methodology, software, project administration, resources, visualization, writing– original draft, writing– review & editing. MTD: conceptualization, investigation, project administration, resources, writing– original draft, writing– review & editing. RK: data resources, data curation.

  3. Conflict of interest: The authors declare that they have no conflict of interest that might constitute an embarrassment to the publication of this article.

  4. Data availability statement: The datasets used during the current study are available from the corresponding author upon reasonable request.

Appendix

1. Outer Loadings and Indicator Reliabilities (Squared Loadings) of the Measurement Model Indicators. Outer loading values were obtained from SmartPLS 4.

Outler loading (β) Indicator reliability (β 2)
P1. Our company is among the first to introduce new products and services in the market. 0.740 0.548
P2. Our company experiments with new methods to improve its activities. 0.868 0.753
P3. The number of new products and services introduced by our company has increased in the last three years. 0.867 0.752
P4. Our company frequently tries new ideas. 0.857 0.735
P5. Our company experiments with new methods to improve its activities. 0.851 0.724
S1. We prioritize speed when planning or considering strategies. 0.687 0.472
S2. We prefer not to rush when making decisions. 0.904 0.817
S3. We generally believe in the importance of making quick strategic decisions. 0.845 0.714
Y11. I find generative AI applicaton useful in my daily life. 0.774 0.599
Y12. The use of generative AI applications increase my chances of achieving the things that are important to me. 0.792 0.627
Y13. Generative AI applications help me get things done faster. 0.789 0.623
Y14. Using generative AI applications increase my productivity. 0.696 0.484
Y15. The use of generative AI applications make my life easier. 0.736 0.542
Y16. Generative AI applications are useful for my daily life. 0.715 0.511
Y17. The use of generative AI applications increase my chances of solving the problems I face. 0.419 0.175
Y18. Learning how to use generative AI applications is easy for me. 0.691 0.478
Y19. It is easy for me to become skilled in using generative AI applications. 0.626 0.392
Y2. My interaction with generative AI applications is clear and understandable. 0.702 0.493
Y20. Generative AI applications are compatible with other technologies I use. 0.690 0.476
Y3. If I experience any problems while using generative AI applications, I can access the necessary information for a solution. 0.744 0.554
Y4. I can get help from others when I have difficulties in using generative AI applications. 0.787 0.619
Y5. People important to me think I should use generative AI applications. 0.797 0.635
Y6. People whose opinions I value prefer me to use generative AI applications. 0.810 0.656
Y7. People who are important to me are using generative AI applications. 0.777 0.604
Y8. People who are important to me encourage the use of generative AI applications. 0.747 0.558
Y1. People important to me think I should use generative AI applications. 0.769 0.591

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Supplementary Material

This article contains supplementary material (https://doi.org/10.1515/econ-2025-0191).


Received: 2025-01-03
Accepted: 2025-12-20
Published Online: 2026-02-26

© 2026 the author(s), published by De Gruyter, Berlin/Boston

This work is licensed under the Creative Commons Attribution 4.0 International License.

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