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The Validation of the Human Contribution to Quality: A Case Study at Lockheed Martin Aeronautics - Fort Worth

Published/Copyright: March 10, 2010
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Stochastics and Quality Control
From the journal Volume 18 Issue 1

Abstract

A major resource for quality exists at Lockheed Martin Aeronautics - Fort Worth with the average age of the workers approaching 50 years with over 20 years employment. Realizing the asset present within this highly experienced work force became a major effort for improving quality at this plant. Tapping this resource occurred both in an assessment of the perception of factors that led to a successful quality initiative and in an ergonomics effort that focused on meeting the capabilities of the worker in the workplace. These programs were integrated for a holistic approach to continuous improvement. This paper will review the specifics of the ergonomics program that increased quality and productivity and reduced injuries along with their associated costs. The conditions that led to this approach, the elements of the ergonomics program, specific ergonomic innovations with the realized savings, and the results of a quality survey that verified the human oriented approach will be reported in this discussion.

Published Online: 2010-03-10
Published in Print: 2003-April

© Heldermann Verlag

Articles in the same Issue

  1. On the Distribution of the Estimated Process Capability Index Cpmk
  2. Nonparametric Capability Indices
  3. Statistical Inference from Boyles' Capability Index
  4. Time Dependent Availability of K-out-of-N:G Systems with Exponential Failures and General Repairs
  5. A Note on Monotonic Probability Distributions
  6. A Note on the Murthy-Sarma Estimators of the Mean of the Normal Distribution for Small Samples
  7. Charts for Detecting Small Shifts
  8. False Alarm Probability Function of Cusum Charts
  9. The Validation of the Human Contribution to Quality: A Case Study at Lockheed Martin Aeronautics - Fort Worth
https://doi.org/10.1515/EQC.2003.113

Articles in the same Issue

  1. On the Distribution of the Estimated Process Capability Index Cpmk
  2. Nonparametric Capability Indices
  3. Statistical Inference from Boyles' Capability Index
  4. Time Dependent Availability of K-out-of-N:G Systems with Exponential Failures and General Repairs
  5. A Note on Monotonic Probability Distributions
  6. A Note on the Murthy-Sarma Estimators of the Mean of the Normal Distribution for Small Samples
  7. Charts for Detecting Small Shifts
  8. False Alarm Probability Function of Cusum Charts
  9. The Validation of the Human Contribution to Quality: A Case Study at Lockheed Martin Aeronautics - Fort Worth
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