Chapter 6 Getting the Balance Right: Three Keys to Perfecting the Human-AI Combination for Your Business

Kapitel in diesem Buch

1. Frontmatter I
2. Acknowledgments V
3. About the BCG Henderson Institute VII
4. Contents IX
5. Introduction XIII
6. Part I: The AI-Powered Company
7. Chapter 1 The Rise of the AI-Powered Company in the Post-Crisis World 3
8. Chapter 2 How AI-Powered Companies Dodged the Worst Damage from COVID 13
9. Chapter 3 China’s Response to COVID-19 Showed the World How to Make the Most of AI 17
10. Chapter 4 At These Companies, AI Is Already Driving Revenue Growth 21
11. Chapter 5 The New Consumer Conversation in an Era of Uncertainty 25
12. Chapter 6 Getting the Balance Right: Three Keys to Perfecting the Human-AI Combination for Your Business 35
13. Part II: The Path to Becoming AI-Powered
14. Section A: Data Strategy
15. Chapter 7 Data Alchemy Can Give Decision Making the Golden Touch 43
16. Chapter 8 How Far Can Your Data Go? 53
17. Chapter 9 Simple Governance for Data Ecosystems 59
18. Chapter 10 What B2B Can Learn from B2C About Data Privacy and Sharing 67
19. Section B: Human-AI Collaboration
20. Chapter 11 Are You Making the Most of Your Relationship with Al? 75
21. Chapter 12 AI Won’t Break Your Company’s Culture – And It Might Even Boost Morale 79
22. Chapter 13 AI Could Make Your Company More Productive – But Not If It Makes Your People Less Happy 83
23. Section C: Responsible AI and the Social License to Operate
24. Chapter 14 AI-at-Scale Hinges on Gaining a “Social License” 89
25. Chapter 15 With AI, Business Leaders Must Prioritize Safety Over Speed 95
26. Chapter 16 This Is Why We Need to Talk About Responsible Al 101
27. Chapter 17 Six Steps to Bridge the Responsible AI Gap 105
28. List of Figures 115
29. Index 117