Chapter 4. Face-to-face intercultural communication and mediated intercultural communication as related to health communication
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István Kecskés
Abstract
The chapter argues that any communication happens in a specific context composed of three aspects: individual experience-based sociocultural aspect (CA), actual situational aspect (SA), and aspect of language as a tool of communication (LA). CA refers to the attitudinal frame of reference a person develops throughout his/her life and brings into the interaction through intersubjectivity. SA includes the psychological, social and physical variables affecting common ground building. LA means the language repertoire of the individual with its conceptual knowledge. These aspects are always present but affect interaction in different degrees depending on whether it happens face-to-face or through a medium and it is situated closer to the intracultural or intercultural end of the continuum. The chapter discusses the substantiations of these aspects.
Abstract
The chapter argues that any communication happens in a specific context composed of three aspects: individual experience-based sociocultural aspect (CA), actual situational aspect (SA), and aspect of language as a tool of communication (LA). CA refers to the attitudinal frame of reference a person develops throughout his/her life and brings into the interaction through intersubjectivity. SA includes the psychological, social and physical variables affecting common ground building. LA means the language repertoire of the individual with its conceptual knowledge. These aspects are always present but affect interaction in different degrees depending on whether it happens face-to-face or through a medium and it is situated closer to the intracultural or intercultural end of the continuum. The chapter discusses the substantiations of these aspects.
Chapters in this book
- Prelim pages i
- Table of contents v
- Introduction. Fostering interdisciplinary knowledge translation at the interface between healthcare communication and pragmatics 1
-
Section 1. Analytical approaches to health communication
- Chapter 1. Methodological insights for the study of communication in health 16
- Chapter 2. Microanalysis of Clinical Interaction (MCI) 43
- Chapter 3. Public disagreements among health experts and their polarizing effects during a pandemic health crisis 75
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Section 2. Intercultural and mediated communication
- Chapter 4. Face-to-face intercultural communication and mediated intercultural communication as related to health communication 106
- Chapter 5. On managing dyadic sequences in triadic clinician-patient-interpreter interaction 124
- Chapter 6. Pursuing understanding or engaging the patient? 144
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Section 3. Negotiation and meaning construction
- Chapter 7. Negotiation and joint construction of meaning (or why health providers need philosophy of communication) 172
- Chapter 8. Metapragmatics and reflections in support of knowledge transfer and common ground in doctor-patient interaction 200
- Chapter 9. The pediatrician’s normalizing practice in well-child visits 227
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Section 4. Expertise and common ground
- Chapter 10. Establishing common ground to achieve therapeutic goals 252
- Chapter 11. Whose common ground? 263
- Chapter 12. Peer experts as actors for shared understanding in Spanish online health fora 291
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Section 5. Uncertainty and evasive answers
- Chapter 13. Uncertainty in healthcare 314
- Chapter 14. The pragmatics of diagnostic uncertainty 330
- Chapter 15. On indicating and dealing with uncertainty in healthcare dialogues 359
- Chapter 16. How uncertainty can be turned into shared understanding 373
- Index 395
Chapters in this book
- Prelim pages i
- Table of contents v
- Introduction. Fostering interdisciplinary knowledge translation at the interface between healthcare communication and pragmatics 1
-
Section 1. Analytical approaches to health communication
- Chapter 1. Methodological insights for the study of communication in health 16
- Chapter 2. Microanalysis of Clinical Interaction (MCI) 43
- Chapter 3. Public disagreements among health experts and their polarizing effects during a pandemic health crisis 75
-
Section 2. Intercultural and mediated communication
- Chapter 4. Face-to-face intercultural communication and mediated intercultural communication as related to health communication 106
- Chapter 5. On managing dyadic sequences in triadic clinician-patient-interpreter interaction 124
- Chapter 6. Pursuing understanding or engaging the patient? 144
-
Section 3. Negotiation and meaning construction
- Chapter 7. Negotiation and joint construction of meaning (or why health providers need philosophy of communication) 172
- Chapter 8. Metapragmatics and reflections in support of knowledge transfer and common ground in doctor-patient interaction 200
- Chapter 9. The pediatrician’s normalizing practice in well-child visits 227
-
Section 4. Expertise and common ground
- Chapter 10. Establishing common ground to achieve therapeutic goals 252
- Chapter 11. Whose common ground? 263
- Chapter 12. Peer experts as actors for shared understanding in Spanish online health fora 291
-
Section 5. Uncertainty and evasive answers
- Chapter 13. Uncertainty in healthcare 314
- Chapter 14. The pragmatics of diagnostic uncertainty 330
- Chapter 15. On indicating and dealing with uncertainty in healthcare dialogues 359
- Chapter 16. How uncertainty can be turned into shared understanding 373
- Index 395
