Prelim pages

Chapters in this book

1. Prelim pages i
2. Table of contents v
3. Acknowledgements ix
4. List of contributors xi
5. Preface xiii
6. Section I. Theoretical groundings
7. Pragmatics and speech act performance 3
8. Section II. Empirical foundations
9. The effect of individual-level variables on speech act performance 23
10. Data collection methods in speech act performance 41
11. Conversation analysis and speech act performance 57
12. Culture and its effect on speech act performance 75
13. Study abroad and its effect on speech act performance 91
14. Speech act performance in workplace settings 109
15. The effect of pragmatic instruction on speech act performance 127
16. Section III. Methodological innovations
17. Apologies 145
18. Complaints 163
19. Compliments and responses to compliments 179
20. Disagreement 199
21. Refusals 217
22. Requests 237
23. Suggestions 257
24. Index 275