Rapport management problems in Chinese-British business interactions

Chapters in this book

1. Prelim pages i
2. Table of contents vii
3. What is multilingual communication? 1
4. Toward an agenda for developing multilingual communication with a community base 19
5. Part I: Mediated Multilingual Communication
6. Ad-hoc -interpreting and the achievement of communicative purposes in doctor-patient-communication 43
7. The interaction of spokenness and writtenness in audience design 63
8. Connectivity in translation 87
9. Genre-mixing in business communication 115
10. Part II: Code-Switching
11. Strategic code-switching in New Zealand workplaces 133
12. Code-switching and world-switching in foreign language classroom discourse 155
13. The neurobiology of code-switching 179
14. Part III: Rapport and Politeness
15. Rapport management problems in Chinese-British business interactions 197
16. Introductions 223
17. Part IV: Grammar and Discourse in a Contrastive Perspective
18. Modal expressions in Japanese and German planning discourse 281
19. A comparative analysis of Japanese and German complement constructions with matrix verbs of thinking and believing 303
20. Author Index 343
21. Subject Index 349