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Chapter 5. Organisational meetings 2

Conflict management
  • Claudio Baraldi and Elena Gambari
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Dialogue in Intercultural Communities
This chapter is in the book Dialogue in Intercultural Communities

Abstract

Chapter 5 concludes the analysis of organisational meetings, specifically focusing on forms of conflict management. Normative conflict resolution is identified as a frequent strategy of conflict management emerging in interactions. This is based on hierarchical relationships between camp directors and their staff, on the one hand, and adults who are leading the delegations of children and adolescents on the other. Frequently conflicts are avoided through withdrawals, minimisations, elusions/diversions, mitigations and postponements. Overall, the actions of directors and their staff are frequently oriented to the disempowerment of other participants, who frequently adapt to these strategies. Coordination and mediation are alternative strategies in conflict management, featuring interesting dialogic actions.

Abstract

Chapter 5 concludes the analysis of organisational meetings, specifically focusing on forms of conflict management. Normative conflict resolution is identified as a frequent strategy of conflict management emerging in interactions. This is based on hierarchical relationships between camp directors and their staff, on the one hand, and adults who are leading the delegations of children and adolescents on the other. Frequently conflicts are avoided through withdrawals, minimisations, elusions/diversions, mitigations and postponements. Overall, the actions of directors and their staff are frequently oriented to the disempowerment of other participants, who frequently adapt to these strategies. Coordination and mediation are alternative strategies in conflict management, featuring interesting dialogic actions.

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