3 #Fail: Adopting Social Media in the Government of Canada

Chapters in this book

1. Front Matter i
2. Contents vii
3. Tables viii
4. Preface ix
5. Acknowledgments xii
6. Abbreviations xv
7. Opening Government in the Digital Age 3
8. Canada’s Closed Government 38
9. #Fail: Adopting Social Media in the Government of Canada 70
10. Stephen Harper’s Open(ish) Government Initiative 97
11. Internal Openings in the Federal Bureaucracy 130
12. The Digital Skills Gap in the Federal Bureaucracy 153
13. The Future of Digital Government 182
14. Appendix: Interview Index 232
15. Notes 235
16. References 247
17. Index 273