THE VOICE OF THE CONSUMER: COST, QUALITY, AND ORGANIZATION OF MEDICAL SERVICES

Chapters in this book

1. Frontmatter i
2. PREFACE vii
3. CONTENTS ix
4. THE TEACHING HOSPITAL: HISTORICAL PERSPECTIVE AND A CONTEMPORARY VIEW 1
5. THE BALANCED BIOLOGY OF THE TEACHING HOSPITAL 22
6. THE TEACHING HOSPITAL AND THE COMMUNITY 47
7. HOSPITALS, MEDICINE, AND THE BEHAVIORAL SCIENCES 64
8. THE HOSPITAL AS A SOCIAL INSTRUMENT: RECENT EXPERIENCES AT MONTEFIORE HOSPITAL 93
9. THE PROBLEMS OF MAINTAINING QUALITY IN HOSPITALS 111
10. GOVERNMENT AND HOSPITALS 125
11. MEDICAL CARE RESEARCH: COUNTERBALANCE TO OPINION AND HABIT 147
12. THE VOICE OF THE CONSUMER: COST, QUALITY, AND ORGANIZATION OF MEDICAL SERVICES 167
13. PRIVATE HEALTH INSURANCE: PROGRESS AND PROBLEMS 187
14. THE SOCIAL SECURITY SYSTEM AND MEDICAL CARE 201
15. MEDICAL EDUCATION IN THE HOSPITAL 221
16. THE HOSPITAL AND THE CONTINUING EDUCATION OF THE PHYSICIAN 237
17. MEDICAL EDUCATION AND MEDICAL CARE: AN EXAMINATION OF TRADITIONAL CONCEPTS AND SUGGESTIONS FOR CHANGE 254
18. THE HEALTH NEEDS OF COMMUNITIES 271
19. AT THE TURN OF THE NEXT CENTURY 293
20. NOTES 321
21. INDEX 335