Book
Licensed
Unlicensed
Requires Authentication
Qualitätsmanagement im Tourismus
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Edited by:
Wilhelm Pompl
Language:
German
Published/Copyright:
1997
About this book
Dieses Werk berichtet erstmals ausführlich über die Übertragung der Ansätze des Qualitätsmanagements auf die Touristik. Es besticht zudem in der konzeptionellen Anlage, die sowohl auf theoretischen Basisaufsätzen als auch auf Berichten zur Implementierung des Qualitätsmanagements in den wichtigsten Bereichen der Branche beruht. Sowohl dem Praktiker als auch dem Studenten wird hier eine breite und tiefe Behandlung des Themas geboten.
Topics
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Publicly Available Download PDF |
I |
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Publicly Available Download PDF |
V |
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Requires Authentication Unlicensed Licensed Download PDF |
VII |
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Requires Authentication Unlicensed Licensed Download PDF |
XV |
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Requires Authentication Unlicensed Licensed Download PDF |
XVII |
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Requires Authentication Unlicensed Licensed Download PDF |
XXI |
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Teil 1: Theoretische Grundlagen des Qualitätsmanagements
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Wilhelm Pompl Requires Authentication Unlicensed Licensed Download PDF |
1 |
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Manfred G. Lieb Requires Authentication Unlicensed Licensed Download PDF |
30 |
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Dieter Scharitzer Requires Authentication Unlicensed Licensed Download PDF |
56 |
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Teil 2: Ausgewählte Probleme des Qualitätsmanagements im Tourismus
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Rüdiger Nagel Requires Authentication Unlicensed Licensed Download PDF |
83 |
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Axel Dreyer Requires Authentication Unlicensed Licensed Download PDF |
102 |
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Manfred G. Lieb Requires Authentication Unlicensed Licensed Download PDF |
131 |
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Walter Freyer Requires Authentication Unlicensed Licensed Download PDF |
155 |
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Wilhelm Pompl Requires Authentication Unlicensed Licensed Download PDF |
184 |
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Teil 3: Qualitätsmanagement in Tourismusunternehmen
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Horst Martin Müllenmeister Requires Authentication Unlicensed Licensed Download PDF |
207 |
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Elke Platz-Waury Requires Authentication Unlicensed Licensed Download PDF |
223 |
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Reinhold Huber Requires Authentication Unlicensed Licensed Download PDF |
235 |
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Gerhard J. Hurst Requires Authentication Unlicensed Licensed Download PDF |
248 |
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Klaus Fidlschuste Requires Authentication Unlicensed Licensed Download PDF |
260 |
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Klaus Fidlschuster Requires Authentication Unlicensed Licensed Download PDF |
268 |
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Barbara Kamm-Essig Requires Authentication Unlicensed Licensed Download PDF |
271 |
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Ortrud Schellhoß Requires Authentication Unlicensed Licensed Download PDF |
286 |
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Axel Haug Requires Authentication Unlicensed Licensed Download PDF |
299 |
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Werne Müller Requires Authentication Unlicensed Licensed Download PDF |
312 |
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Klaus Finger Requires Authentication Unlicensed Licensed Download PDF |
323 |
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Marie-Louise Schmeer-Sturm Requires Authentication Unlicensed Licensed Download PDF |
335 |
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Karl Großmann Requires Authentication Unlicensed Licensed Download PDF |
347 |
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Norbert Haart and Peter Herrmann Requires Authentication Unlicensed Licensed Download PDF |
359 |
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Heiner Monheim Requires Authentication Unlicensed Licensed Download PDF |
375 |
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Requires Authentication Unlicensed Licensed Download PDF |
389 |
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Requires Authentication Unlicensed Licensed Download PDF |
395 |
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Requires Authentication Unlicensed Licensed Download PDF |
416 |
Publishing information
Pages and Images/Illustrations in book
eBook published on:
March 10, 2015
eBook ISBN:
9783486790320
Hardcover published on:
February 26, 1997
Hardcover ISBN:
9783486237047
Edition:
Reprint 2015
Pages and Images/Illustrations in book
Front matter:
23
Main content:
418
Keywords for this book
Beschwerdemanagement; Kundenintegration; Markenbildung; Qualitätsmanagement; Qualitätsmessung
Safety & product resources
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Manufacturer information:
Walter de Gruyter GmbH
Genthiner Straße 13
10785 Berlin
productsafety@degruyterbrill.com
