@inbook{LambertonSaldanhaWein+2024+140+140,
url = {https://doi.org/10.9783/9781613631768-014},
title = {About the Wharton School},
booktitle = {Marketplace Dignity},
booktitle = {Transforming How We Engage with Customers Across Their Journey},
author = {Cait Lamberton and Neela A. Saldanha and Tom Wein},
publisher = {University of Pennsylvania Press},
address = {Philadelphia},
pages = {140--140},
doi = {doi:10.9783/9781613631768-014},
isbn = {9781613631768},
year = {2024},
lastchecked = {2026-05-01}
}