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Design Thinking for the Greater Good
Innovation in the Social Sector
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Jeanne Liedtka
Language:
English
Published/Copyright:
2017
About this book
Through ten stories of struggles and successes in social sector organizations, Design Thinking for the Greater Goods shows how collaborative creativity can shake up even the most entrenched bureaucracies—and provide a practical roadmap for readers to implement these tools. This book will help today's leaders in their pursuit of creative solutions.
Author / Editor information
Jeanne Liedtka is a professor at the Darden Graduate School of Business Administration at the University of Virginia. Her books include Solving Problems with Design Thinking (2013), Designing for Growth (2011), and The Designing for Growth Field Book (2013), all from Columbia University Press.
Randy Salzman is a journalist and former communications professor at the University of Virginia. His work has been published in over one hundred magazines, journals, and newspapers, from the Wall Street Journal and the New York Times to Mother Jones, Bicycling, and Style.
Daisy Azer is an an entrepreneur, principal at Waterbrand Consulting Inc., and adjunct lecturer of design thinking at the Darden Graduate School of Business. Her career spans roles in business development and training and development in the financial industry, education, and technology.
Randy Salzman is a journalist and former communications professor at the University of Virginia. His work has been published in over one hundred magazines, journals, and newspapers, from the Wall Street Journal and the New York Times to Mother Jones, Bicycling, and Style.
Daisy Azer is an an entrepreneur, principal at Waterbrand Consulting Inc., and adjunct lecturer of design thinking at the Darden Graduate School of Business. Her career spans roles in business development and training and development in the financial industry, education, and technology.
Reviews
David E. Smith, Center for Design Innovation:
The process of design thinking can be applied to the normally conservative and entrenched public, social, and educational sectors to start to solve big messy problems.
The process of design thinking can be applied to the normally conservative and entrenched public, social, and educational sectors to start to solve big messy problems.
Reinhold Steinbeck, Center for Design Research, Stanford University:
There is no doubt in my mind that Jeanne Liedtka is a leader in the fields of design thinking, human-centered design, and innovation in general.
Toni Ungaretti, Johns Hopkins School of Education:
This is a timely work in that it parallels interest in applying effective business principles and practices to the nonprofit and government sector. It also aligns business with the idea of doing well and doing good.
Topics
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Frontmatter
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CONTENTS
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Acknowledgments
vii - Part I. Why Design Thinking?
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1. Catalyzing a Conversation for Change
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2. How Do We Get There from Here? A Tale of Two Managers
23 - Part II. The Stories
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3. Igniting Creative Confidence at US Health and Human Services
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4. Including New Voices at the Kingwood Trust
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5. Scaling Design Thinking at Monash Medical Centre
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6. Turning Debate into Dialogue at the US Food and Drug Administration
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7. Fostering Community Conversations in Iveragh, Ireland
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8. Connecting—and Disconnecting—the Pieces at United Cerebral Palsy
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9. The Power of Local at the Community Transportation Association of America
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10. Bridging Technology and the Human Experience at the Transportation Security Administration
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11. Making Innovation Safe at MasAgro
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12. Integrating Design and Strategy at Children’s Health System of Texas
217 - Part III. Moving into Action: Bringing Design Thinking to Your Organization
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13. The Four-Question Methodology in Action: Laying the Foundation
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14. The Four-Question Methodology in Action: Ideas to Experiments
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15. Building Organizational Capabilities
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Notes
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Index
321
Publishing information
Pages and Images/Illustrations in book
eBook published on:
September 24, 2018
eBook ISBN:
9780231545853
Pages and Images/Illustrations in book
Other:
57 color figures
eBook ISBN:
9780231545853
Audience(s) for this book
Professional and scholarly;
