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Lessons in clinical reasoning – pitfalls, myths, and pearls: the contribution of faulty data gathering and synthesis to diagnostic error

  • Martin A. Schaller-Paule ORCID logo EMAIL logo , Helmuth Steinmetz , Friederike S. Vollmer , Melissa Plesac , Felix Wicke and Christian Foerch
Published/Copyright: March 24, 2021

Abstract

Objectives

Errors in clinical reasoning are a major factor for delayed or flawed diagnoses and put patient safety at risk. The diagnostic process is highly dependent on dynamic team factors, local hospital organization structure and culture, and cognitive factors. In everyday decision-making, physicians engage that challenge partly by relying on heuristics – subconscious mental short-cuts that are based on intuition and experience. Without structural corrective mechanisms, clinical judgement under time pressure creates space for harms resulting from systems and cognitive errors. Based on a case-example, we outline different pitfalls and provide strategies aimed at reducing diagnostic errors in health care.

Case presentation

A 67-year-old male patient was referred to the neurology department by his primary-care physician with the diagnosis of exacerbation of known myasthenia gravis. He reported shortness of breath and generalized weakness, but no other symptoms. Diagnosis of respiratory distress due to a myasthenic crisis was made and immunosuppressive therapy and pyridostigmine were given and plasmapheresis was performed without clinical improvement. Two weeks into the hospital stay, the patient’s dyspnea worsened. A CT scan revealed extensive segmental and subsegmental pulmonary emboli.

Conclusions

Faulty data gathering and flawed data synthesis are major drivers of diagnostic errors. While there is limited evidence for individual debiasing strategies, improving team factors and structural conditions can have substantial impact on the extent of diagnostic errors. Healthcare organizations should provide the structural supports to address errors and promote a constructive culture of patient safety.


Corresponding author: Martin A. Schaller-Paule, MD, Department of Neurology, University Hospital Frankfurt, Goethe-University, Schleusenweg 2 – 16, D-60528 Frankfurt am Main, Hesse, Germany, Phone: +49 69 6301 6875, Fax: +49 69 6301 4498, E-mail:

Acknowledgments

We would like to thank Lucie Friedauer and Mohammad Alotaibi for their help concerning the case example and highly commend the team of Dr. Pauls and Dr. Kovacs of the Senckenberg Institute for Insect Biology Frankfurt, who eagerly provided insights into beetle biology. Furthermore we want to thank Pat Croskerry for his intellectual guidance and the permission to refer to his work.

  1. Research funding: None declared.

  2. Author contributions: All the authors have accepted responsibility for the entire content of this submitted manuscript and approved submission.

  3. Competing interests: None declared.

  4. Ethical approval: Not applicable.

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Received: 2019-11-27
Accepted: 2021-02-08
Published Online: 2021-03-24
Published in Print: 2021-11-25

© 2021 Walter de Gruyter GmbH, Berlin/Boston

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