Librarians and Technology in Academic and Research Libraries in Kuwait: Perceptions and Effects

This study investigates the effect technology has on librarians working in academic and research institutions in Kuwait. The study addresses six job-related dimensions: (1) affective/ philosophical reactions, (2) personnel changes, (3) performance, workload, and rewards, (4) training and learning activities, (5) management issues and (6) sources of stress. A questionnaire distributed to 147 individuals yielded a 66 percent (n=97) response. Most of the participants are employed in public institutions, female and work in the information services area. The findings show that the respondents are optimistic about technology, believe that it improves their job performance and are up to the challenges that technology brings. However, they feel there is a lack of positive feedback from management acknowledging their effort and performance. Lack of technically oriented professional staff and technological breakdowns are the most frequently checked stressors. Insufficient formal training programs create the highest level of stress. Several recommendations are made for improving the workplace in a techno-environment. Suggestions for future research are also given.