@inbook{Pawelzik+2009+98+108,
url = {https://doi.org/10.1515/9783486850741-013},
title = {Unit 12. Arranging a Shipment},
booktitle = {Communication in Business},
author = {Birgit Pawelzik},
publisher = {Oldenbourg Wissenschaftsverlag},
address = {Berlin, Boston},
pages = {98--108},
doi = {doi:10.1515/9783486850741-013},
isbn = {9783486850741},
year = {2009},
lastchecked = {2026-05-08}
}