@inbook{Steuten+1997+59+74,
url = {https://doi.org/10.1515/9783110812237.59},
title = {Business conversations from a conversation analytical and a Functional Grammar perspective},
booktitle = {Discourse and Pragmatics in Functional Grammar},
author = {Ans A.G. Steuten},
editor = {John H. Connolly and Roel M. Vismans and Christopher S. Butler and Richard A. Gatward},
publisher = {De Gruyter Mouton},
address = {Berlin, New York},
pages = {59--74},
doi = {doi:10.1515/9783110812237.59},
isbn = {9783110812237},
year = {1997},
lastchecked = {2026-05-09}
}