Communicating Risk and Safety

Book

Communicating Risk and Safety

Edited by: Timothy L. Sellnow and Deanna D. Sellnow

Language: English

Published/Copyright: 2024

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This book is in the series

Volume 24 | Handbooks of Communication Science

About this book

The world is wrought with risks that may harm people and cost lives. The news is riddled with reports of natural disasters (wildfires, floods, earthquakes, hurricanes), industrial disasters (chemical spills, water and air pollution), and health pandemics (e.g., SARS, H1NI, COVID19). Effective risk communication is critical to mitigating harms. The body of research in this handbook reveals the challenges of communicating such messages, affirms the need for dialogue, embraces the role of instruction in proactively communicating risk, acknowledges the function of competing risk messages, investigates the growing influence of new media, and constantly reconsiders the ethical imperative for communicating recommendations for enhanced safety.

Author / Editor information

Timothy L. Sellnow and Deanna D. Sellnow, University of Central Florida, Orlando, Florida, USA.

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Frontmatter
I

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Preface to Handbooks of Communication Science series
V
Peter J. Schulz and Paul Cobley

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Contents
VII

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1 Introduction: Unique Challenges and Opportunities in Communicating Risk and Safety
1
Timothy L. Sellnow and Deanna D. Sellnow

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Section 1: Fundamental Principles and Perspectives When Communicating Risk and Safety
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2 Communicating Safety and Risk: Advancement of a Field in Constant Uncertainty
13
Michael J. Palenchar

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3 Communicating with Numbers: Challenges and Potential Solutions
33
Raleigh Goodwin and Ellen Peters

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4 Translating Data into Intelligible Risk and Safety Guidelines
57
Patrice M. Buzzanell

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5 Disaster Fatigue, Communication, and Resilience: Insights from Natural Hazards, Human-Caused Disasters, and Public Health Crises
77
Mary Worley, Sarah Smith-Frigerio and J. Brian Houston

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6 The COVID-19 Pandemic as Exemplar of the Chaos of Mega-Crises
97
Deborah D. Sellnow-Richmond and Marta N. Lukacovic

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Section 2: Rhetorical Considerations When Communicating Risk and Safety
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7 Rhetorical Sensitivity and Crisis and Risk Communication: Extension of a Theory
111
Jeanne M. Persuit

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8 Emotions in Risk and Crisis Communication: An Individual and Networked Perspective
123
Yuanhang Lu and Yi-Hui Christine Huang

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9 Narratives in Collision: Crisis and Pragmatic Dialogic Learning
143
Ronald C. Arnett

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10 Applying Dialogic Theory to Risk and Problem Solving
159
Michael L. Kent and Maureen Taylor

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11 Embracing Dialogue While Cultivating Convergence: Organizational Challenges in Responsibly Communicating Risk
179
Chelsea Woods

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12 The Function of Stasis in Risk and Safety Controversies
197
L. Paul Strait, Joel Lemuel, Laura Alberti and Steven J. Venette

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Section 3: Ethical Dilemmas When Communicating Risk and Safety
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13 Risk Communication: A Communication Ethics Perspective
219
Janie M. H. Fritz

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14 The Ethic of First and Second Things in Communicating Risk and Safety
237
Kathryn E. Anthony, L. Paul Strait, Elizabeth L. Petrun Sayers, Laura Alberti, Jessica R. Beckham, Colin G. Cameron and Emma G. Cox

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15 Ethical Obligations in Communicating Risk and Safety: Standards of Dialogue, Uncertainty, Change, and Truthfulness
255
Matthew Seeger

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Section 4: Cultural Imperatives When Communicating Risk and Safety
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16 Culture-centered Approach to Risk Communication
269
Mohan J. Dutta

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17 “All Knowledge Is Local”: The PEN-3 Model as a Guide to Overcoming Western/ European Bias in Risk Communication about Global Health Concerns in East Africa
285
Angella Napakol, Ann Mugunga and Ann Miller

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18 Communities of Practice Approach to Safety Communication
301
Joel Iverson and Danielle Farley

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Section 5: Instructional Perspectives and Compliance-Gaining When Communicating Risk and Safety
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19 Instruction as Self-Protection
321
Bengt Johansson and Gabriella Sandstig

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20 Mobile Instructional Communication for Public Safety and Community Resilience
339
Hamilton Bean, Mika Shimizu and Ana Maria Cruz

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21 From Risks to Crisis Society: The Drivers of the Public Health Communication Paradigm Shift
359
Marc D. David, Olivier Champagne-Poirier and Marie-Eve Carignan

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22 Earthquake Risk Communication of Individual Protective Actions for Big Earthquakes: A Situational Choreography Model Based on Social Communication Engineering
379
Juan Andrés Rincón González

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Section 6: Media and Technological Considerations When Communicating Risk and Safety
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23 Risk Information Seeking and Processing Model
413
Xinxia Dong, Robert J. Griffin, Janet Yang and Sharon Dunwoody

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24 Understanding Contemporary Infodemics through the Risk Amplification through Media Spread (RAMS) Model
453
Santosh Vijaykumar, Yan Jin and Aravind Sesagiri Raamkumar

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25 Spotting Risks: How to Integrate Social Media Listening to a Framework of Assessing Risks
473
Corina Buzoianu and Monica Bîră

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26 Emergent Organizations and Post-Disaster Risk: Volunteerism in the Digital Age
493
Morgan Getchell

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27 Communicating and Perceiving Risks of Artificial Intelligence as an Emerging Technology
503
Andreas Schwarz and Tatjana Faj

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Section 7: Future Considerations: Untangling Issues of (Mis)Trust When Communicating Risk and Safety
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28 The Role of Trust and Distrust in Risk and Safety Communication
529
Amisha Mehta, Ellen Tyquin and Lisa Bradley

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29 It’s Complicated . . . : Exploring Vaccination Attitudes and the Vaccination Infodemic in the UK throughout the COVID-19 Pandemic
551
Audra Diers-Lawson

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30 Communicating to Mitigate Behavioral Cyber Risks: The Case of Employee Vulnerability
585
Albena Björck, Carlo Pugnetti and Carlos Casián

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31 Building or Unbuilding Trust? A Reflection on Governments, News Media, and Businesses’ Communication during the COVID-19 Pandemic
607
Feifei Chen, Qiwei Wu and Nan Yu

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Contributors
627

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Index
637

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Publishing information

Pages and Images/Illustrations in book

eBook published on:

December 31, 2023

eBook ISBN:

9783110752427

Hardcover published on:

December 31, 2023

Hardcover ISBN:

9783110752359

Pages and Images/Illustrations in book

Front matter:

10

Main content:

641

Illustrations:

27

Tables:

20

https://doi.org/10.1515/9783110752427

eBook ISBN: 9783110752427

Hardcover ISBN: 9783110752359

Keywords for this book

Risk; Risk Management; Risk Communication; Risk Preparedness; Safety Communication

Audience(s) for this book

Scholars & students of Social & Communication Sciences, Business & Emergency Management, Health Care, Industry & Geo Sciences

Safety & product resources

Manufacturer information:
Walter de Gruyter GmbH
Genthiner Straße 13
10785 Berlin
productsafety@degruyterbrill.com

Communicating Risk and Safety

Overview

About this book

Author / Editor information

Topics

Table of contents

Frontmatter

Preface to Handbooks of Communication Science series

Contents

1 Introduction: Unique Challenges and Opportunities in Communicating Risk and Safety

2 Communicating Safety and Risk: Advancement of a Field in Constant Uncertainty

3 Communicating with Numbers: Challenges and Potential Solutions

4 Translating Data into Intelligible Risk and Safety Guidelines

5 Disaster Fatigue, Communication, and Resilience: Insights from Natural Hazards, Human-Caused Disasters, and Public Health Crises

6 The COVID-19 Pandemic as Exemplar of the Chaos of Mega-Crises

7 Rhetorical Sensitivity and Crisis and Risk Communication: Extension of a Theory

8 Emotions in Risk and Crisis Communication: An Individual and Networked Perspective

9 Narratives in Collision: Crisis and Pragmatic Dialogic Learning

10 Applying Dialogic Theory to Risk and Problem Solving

11 Embracing Dialogue While Cultivating Convergence: Organizational Challenges in Responsibly Communicating Risk

12 The Function of Stasis in Risk and Safety Controversies

13 Risk Communication: A Communication Ethics Perspective

14 The Ethic of First and Second Things in Communicating Risk and Safety

15 Ethical Obligations in Communicating Risk and Safety: Standards of Dialogue, Uncertainty, Change, and Truthfulness

16 Culture-centered Approach to Risk Communication

17 “All Knowledge Is Local”: The PEN-3 Model as a Guide to Overcoming Western/ European Bias in Risk Communication about Global Health Concerns in East Africa

18 Communities of Practice Approach to Safety Communication

19 Instruction as Self-Protection

20 Mobile Instructional Communication for Public Safety and Community Resilience

21 From Risks to Crisis Society: The Drivers of the Public Health Communication Paradigm Shift

22 Earthquake Risk Communication of Individual Protective Actions for Big Earthquakes: A Situational Choreography Model Based on Social Communication Engineering

23 Risk Information Seeking and Processing Model

24 Understanding Contemporary Infodemics through the Risk Amplification through Media Spread (RAMS) Model

25 Spotting Risks: How to Integrate Social Media Listening to a Framework of Assessing Risks

26 Emergent Organizations and Post-Disaster Risk: Volunteerism in the Digital Age

27 Communicating and Perceiving Risks of Artificial Intelligence as an Emerging Technology

28 The Role of Trust and Distrust in Risk and Safety Communication

29 It’s Complicated . . . : Exploring Vaccination Attitudes and the Vaccination Infodemic in the UK throughout the COVID-19 Pandemic

30 Communicating to Mitigate Behavioral Cyber Risks: The Case of Employee Vulnerability

31 Building or Unbuilding Trust? A Reflection on Governments, News Media, and Businesses’ Communication during the COVID-19 Pandemic

Contributors

Index

Bibliographic data