@inbook{Ladkin+2012+403+434,
url = {https://doi.org/10.1515/9783110224948.403},
title = {12. Verbal communication protocols in safety-critical system operations},
booktitle = {Handbook of Technical Communication},
author = {Peter Bernard Ladkin},
editor = {Alexander Mehler and Laurent Romary},
publisher = {De Gruyter Mouton},
address = {Berlin, Boston},
pages = {403--434},
doi = {doi:10.1515/9783110224948.403},
isbn = {9783110224948},
year = {2012},
lastchecked = {2026-05-04}
}