Frontmatter

Chapters in this book

1. Frontmatter i
2. Contents vii
3. Preface ix
4. Chapter 1 The Labs 1
5. Chapter 2 The Case Study 5
6. Chapter 3 The Analysis Tool 9
7. Chapter 4 Story 15
8. Chapter 5 Signs 29
9. Chapter 6 Purpose 43
10. Chapter 7 Perception 57
11. Chapter 8 Method 71
12. Chapter 9 Charts 85
13. Chapter 10 Case Study Document 99
14. Chapter 11 Case Study Solution – An Expert Opinion 107
15. Appendix: Analysis of Additional Case Slides 117
16. References 143
17. Index 147