CHAPTER 1. Introduction and Overview of the Three Parts

Kapitel in diesem Buch

1. Frontmatter i
2. Contents vii
3. Acknowledgements ix
4. About the Author xi
5. Forewords xiii
6. CHAPTER 1. Introduction and Overview of the Three Parts 1
7. Part One. MEDIATION REPRESENTATION
8. CHAPTER 2. Mediation Representation: Advocating as a Problem-Solver 21
9. CHAPTER 3. Problem-Solving Advocacy in Mediations: A Model of Client Representation 33
10. CHAPTER 4. Mediation Representation: Table of Contents and Introductory Chapter 64
11. CHAPTER 5. Are Legal Disputes Just about Money? Answers from Mediators on the Front Line 85
12. CHAPTER 6. Mediation Representation: Representing Clients Anywhere 102
13. Part Two. Intercultural and International Mediations
14. CHAPTER 7A. International Dispute Resolution: Cross-Cultural Dimensions and Structuring Appropriate Processes 125
15. CHAPTER 7B. International Dispute Resolution: Cross-Cultural Dimensions and Structuring Appropriate Processes 153
16. CHAPTER 8. Protocols for International Arbitrators Who Dare to Settle Cases 196
17. CHAPTER 9. Mining Mediation Rules for Representation Opportunities and Obstacles 216
18. CHAPTER 10. Selecting Mediators and Representing Clients in Cross-Cultural Disputes 223
19. CHAPTER 11. Criteria for Approving Programs to Qualify Mediators for IMI Inter- Cultural Certification 245
20. CHAPTER 12. Crossing Borders into New Ethical Territory: Ethical Challenges When Mediating Cross-Culturally 255
21. CHAPTER 13. Outward Bound to Other Cultures: Seven Guidelines for U.S. Dispute Resolution Trainers 277
22. CHAPTER 14. The New Singapore Mediation Convention: The Process and Key Choices 296
23. Part Three. Negotiations
24. CHAPTER 15. Mediation Representation 323
25. CHAPTER 16. Fashioning an Effective Negotiation Style: Choosing between Good Practices, Tactics and Tricks 410
26. CHAPTER 17. Nelson Mandela as Negotiator: What Can We Learn from Him? 426
27. Index 481