@inbook{ChandlerPratt+2011+105+110,
url = {https://doi.org/10.1515/9780824860936-021},
title = {19. Lessons Learned},
booktitle = {Backstage in a Bureaucracy},
booktitle = {Politics and Public Service},
author = {Susan M. Chandler and Richard C. Pratt},
publisher = {University of Hawaii Press},
address = {Honolulu},
pages = {105--110},
doi = {doi:10.1515/9780824860936-021},
isbn = {9780824860936},
year = {2011},
lastchecked = {2026-05-03}
}