@inbook{EoyangHolladay+2013+34+65,
url = {https://doi.org/10.1515/9780804785402-004},
title = {3. What?},
booktitle = {Adaptive Action},
booktitle = {Leveraging Uncertainty in Your Organization},
author = {Glenda H. Eoyang and Royce J. Holladay},
publisher = {Stanford University Press},
address = {Redwood City},
pages = {34--65},
doi = {doi:10.1515/9780804785402-004},
isbn = {9780804785402},
year = {2013},
lastchecked = {2026-05-08}
}