@inbook{CarrollSiegel+1998+98+128,
url = {https://doi.org/10.1515/9780773567504-008},
title = {Chapter Five The Workplace Environment},
booktitle = {Service in the Field},
booktitle = {The World of Front-line Public Servants},
author = {Barbara Wake Carroll and David Siegel},
publisher = {McGill-Queen's University Press},
address = {Montreal},
pages = {98--128},
doi = {doi:10.1515/9780773567504-008},
isbn = {9780773567504},
year = {1998},
lastchecked = {2026-05-09}
}