@inbook{BouFranch+2019+223+244,
url = {https://doi.org/10.1075/pbns.300.09bou},
title = {Chapter 9. Relational practices on commercial Facebook wall interactions},
booktitle = {Technology Mediated Service Encounters},
author = {Patricia Bou-Franch},
editor = {Pilar Garcés-Conejos Blitvich and Lucía Fernández-Amaya and María de la O Hernández-López},
publisher = {John Benjamins Publishing Company},
pages = {223--244},
doi = {doi:10.1075/pbns.300.09bou},
isbn = {9789027262998},
year = {2019},
lastchecked = {2026-05-09}
}