Kapitel in diesem Buch

1. Prelim pages i
2. Table of contents v
3. Acknowledgments ix
4. List of tables and figures xi
5. Introduction 1
6. Material description 9
7. Literature review on advice 21
8. Research questions 51
9. The content structure of the response letters and the realization of advice 59
10. Aspects of relational work in the response letters 113
11. The personal and public dimension of advice-giving in the response letters 153
12. Lucy ’s voice 181
13. The problem letters by the anonymus advice-seekers 207
14. Factors constituting the discursive practice in ‘Lucy Answers’ 249
15. Notes 259
16. Appendix 265
17. References 267
18. Index 275